Fleet Operations Manager

About the Role

This is a significant leadership opportunity focused on enhancing fleet service market operations. The role demands ensuring consistent adherence to safety, compliance, and performance benchmarks. You will manage short-term, travel-intensive assignments across various regions, providing support to teams in challenging markets and bolstering overall operational capacity. This position integrates field leadership, client interaction, and practical operational problem-solving, requiring an individual capable of guiding teams through complex situations while achieving excellent customer results. A key aspect of this role involves training new managers, refining repair processes, and ensuring compliance with DOT/BIT regulations. It is a highly dynamic position ideal for a performance-oriented leader who excels in fast-paced, multi-location settings. Success hinges on strong executive communication, effective cross-functional collaboration, and data-informed decision-making.

Accountabilities

• Lead fleet operations across designated territories, prioritizing safety, regulatory compliance, environmental standards, and operational quality.
• Provide support and training to newly appointed fleet managers, while simultaneously improving team performance in markets facing challenges or underperforming.
• Ensure timely and accurate completion of DOT, BIT, and other regulatory audits to mitigate compliance risks and operational interruptions.
• Manage the repair order lifecycle, from scheduling to completion and closure, ensuring alignment with operational and client expectations.
• Drive critical performance indicators, such as repair turnaround time, operational throughput, and technician productivity, to meet business and financial objectives.
• Streamline inventory management and parts procurement to guarantee efficient and continuous operations.
• Act as a primary point of escalation for client concerns, conducting thorough root cause analyses and implementing corrective actions with clear accountability.
• Cultivate robust relationships with cross-functional departments including HR, Finance, Procurement, and operational leadership to ensure cohesive strategy and execution.

Requirements

• A minimum of 5 years of experience in fleet operations, field operations, logistics, transportation, or a comparable operational leadership capacity.
• Demonstrated experience in leading teams within multi-site, field-based, or travel-heavy environments.
• A solid understanding of operational key performance indicators (KPIs), workforce efficiency, and performance management methodologies.
• Previous experience with compliance frameworks like DOT, BIT, or similar regulatory standards is highly advantageous.
• Proven ability to effectively train, mentor, and develop both frontline staff and mid-level management.
• A strong analytical aptitude for interpreting data and translating findings into actionable operational enhancements.
• Exceptional communication skills, enabling effective stakeholder influence and escalation management.
• A commanding leadership presence, capable of fostering a positive culture, driving accountability, and motivating high performance.
• The capacity to excel in dynamic, evolving environments with fluctuating priorities and travel demands exceeding 50%.
• A Bachelor's degree in Business, Operations Management, Logistics, or a related discipline is preferred.

Benefits

• A competitive annual salary ranging from $100,000 to $110,000, with weekly payment cycles.
• Eligibility for an annual bonus based on performance.
• Comprehensive medical, dental, and vision insurance plans.
• Additional benefits including life insurance, disability coverage, and prescription drug plans.
• A 401(k) retirement savings plan that includes a company match.
• Generous paid time off, encompassing vacation days, public holidays, and sick leave.
• Reimbursements for safety-related gear, such as work boots and prescription safety glasses.
• Access to structured training and ongoing professional development, including internal learning resources.
• Opportunities for employee referrals and recognition programs.
• Resources for employee well-being and support, including an Employee Assistance Program (EAP) and a 24/7 nurse triage service.
• Employee discount programs and other lifestyle-related perks.
• A commitment to an inclusive workplace, supported by employee resource groups.

Additional Information

This role is managed by a partner company that handles all application processes and subsequent steps. Applications are processed using an AI-powered matching system to ensure objective and efficient review against core job requirements. Top candidates are shortlisted and presented to the hiring company, which then manages interviews and final decisions. Jobgether processes personal data for candidacy evaluation and sharing with the hiring employer, based on legitimate interest and pre-contractual measures under data protection laws. Users can exercise their data rights. AI tools may assist in application review and resume analysis, but human judgment remains central to final hiring decisions.