Finance Associate - MENA Region

Role Summary

The Finance Associate for the MENA region acts as the key contact for client invoicing compliance and collections within the region, ensuring processes adhere to local regulations and supporting sales and finance teams to maintain billing accuracy and timely payments. This position reports directly to the Global Head of Billing with a dotted line to the EMEA Collections Manager.

Core Responsibilities

• Examine invoices prepared by Billing to ensure they meet regulatory standards across MENA countries including KSA ZATCA Phase 2, UAE FTA, Egypt ETA, and Qatar QR codes prior to client dispatch.
• Verify invoice details such as format, currency, language, mandatory fields (VAT/tax IDs, QR codes) against purchase orders and contracts, flagging inconsistencies for correction.
• Engage with customers to prompt payment on overdue invoices and track aging reports to focus collection efforts strategically.
• Escalate overdue accounts to regional management or legal teams as required, while maintaining thorough documentation of collection activities and client interactions.
• Update client account information within MSCI ERP and accounting systems, including collection of withholding tax certificates where applicable.
• Generate regular reports detailing the accounts receivable status and collections health for management review.
• Address and help resolve client billing disputes and payment blockages.
• Serve as the liaison between Billing/Collections and MSCI Sales for MENA accounts, communicating relevant invoice or collection issues and assisting with new client onboarding to ensure proper billing setup.
• Collaborate with client Finance and Accounts Payable departments to confirm invoice receipt, clarify discrepancies, and keep billing and collection contact details current.
• Secure global deal billing allocations and foster strong client finance relationships to minimize invoice rejections and speed up collections.
• Coordinate real-time communication between Billing and Collections teams regarding invoice status, credit memos, adjustments, and dispute resolutions specific to MENA.
• Lead the resolution process for billing disputes and tax issues, working across Billing, Tax, Legal, Sales, and client finance stakeholders until fully resolved.
• Maintain up-to-date knowledge of regional e-invoicing, VAT, and digital tax regulations and ensure invoices fully comply with applicable tax treatments and maintain required audit trails.
• Oversee MENA billing and collection metrics including issuance tracking, aging analysis, dispute monitoring, and compliance reports, supporting month-end financial close and reconciliations.
• Identify and recommend improvements within billing-to-collections workflows and contribute to deployment of new billing tools and e-invoicing systems, including maintaining a regional billing guide.

Qualifications and Experience

• Bachelor’s degree in Finance, Accounting, or Business-related fields.
• Minimum of five years’ experience in accounts receivable, billing, or collections roles.
• Proven expertise in the MENA region markets, specifically thorough understanding of Saudi and UAE billing and collection regulations.
• Hands-on familiarity with KSA’s ZATCA and UAE VAT invoicing requirements.
• Fluent in English and Arabic languages.
• Proficient with SAP financial systems and understanding of Salesforce CRM is desirable.
• Advanced skills in Microsoft Excel.
• Experience with AI-related functions is advantageous.
• Detail-oriented with strong organizational skills and ability to multitask effectively.
• Capable of working collaboratively across various finance and sales teams distributed across multiple locations.
• Self-motivated with initiative, able to manage smaller projects independently.
• Excellent communication abilities, outgoing and confident interpersonal approach.

Company Overview and Benefits

MSCI offers transparent and competitive compensation packages suited to your region, along with comprehensive benefits ensuring your financial security, health, and well-being. Flexible working arrangements, advanced technical resources, and collaborative office environments promote a culture of innovation and high performance. You will have access to extensive learning platforms, including AI-focused resources and tailored career development paths allowing internal mobility and growth. The workplace environment fosters inclusion through multiple Employee Resource Groups supporting diverse communities.

Equal Opportunity and Accessibility

MSCI is committed to providing equal employment opportunities and inclusive hiring without discrimination. Reasonable accommodations for disabilities are available upon request.

Additional Notes

Applicants should be aware of recruitment scams impersonating MSCI personnel and exercise caution when sharing personal information.