- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 1 month ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
Join a dynamic team dedicated to maintaining the seamless operation of gaming venues across Australia. This role is integral to ensuring venues deliver excellent customer experiences through reliable technical support. You will be servicing, maintaining, and installing wagering and gaming systems in diverse locations such as clubs, pubs, and gaming venues.
Key Responsibilities
- Perform servicing, installation, and maintenance of gaming and wagering equipment at various venues.
- Carry out preventative maintenance to minimize equipment downtime and operational disruptions.
- Manage and prioritize your daily work schedule to provide exceptional customer service.
- Maintain detailed and accurate records of all maintenance activities to ensure compliance with industry regulations and standards.
- Establish and nurture strong professional relationships with venue staff through dependable technical support.
Candidate Profile
The successful candidate will possess a curiosity for electronics and a strong aptitude for problem-solving. Previous direct experience with wagering or gaming equipment is not mandatory as comprehensive training will be provided. Essential qualities include motivation to learn, integrity, adaptability, and excellent communication skills.
- Genuine interest in electronic systems and troubleshooting.
- Prior exposure to servicing electronic devices, either professionally or as a hobby.
- Proven experience delivering outstanding customer service with effective communication.
- High personal integrity, respectfulness, and a positive, proactive approach.
- Flexibility to work varying hours including weekends and evenings.
- Readiness to acquire and maintain any necessary licences and certifications. A full driver's license is required.
Benefits and Workplace Culture
- Provision of a company vehicle with tools, a phone, and a laptop.
- Engaging and diverse work schedule providing variety.
- Generous leave provisions including birthdays off, cultural leave, flexible public holidays, and an additional 5 days bonus leave.
- Paid parental leave extending to 18 weeks for all new parents.
- Exclusive access to tickets for major racing and sporting events.
- Wellbeing applications and programs to support personal health and performance.
- Multiple corporate discounts and special offers with leading retail brands.
- A supportive, inclusive community culture where everyone is welcomed and valued.
About the Employer
MAX, a division of Tabcorp, delivers expert services that keep Australia's gaming venues at peak performance. From technical support to regulatory guidance, MAX partners with casinos, clubs, and hotels nationwide to promote safe and responsible gaming. Joining MAX means being part of a community with a tangible impact on thousands of venues.
Equal Opportunity and Support
We encourage applications from individuals of all abilities. Should you require adjustments during recruitment, accommodations can be arranged upon request.