Field Services Engineer

About the Company

Our client is a prominent supplier of scientific, laboratory, and industrial equipment, catering to the pharmaceutical, medical device, manufacturing, and industrial sectors across Ireland. Experiencing continued growth, especially within their technical services division, they are seeking a Field Service Engineer based in Cork to support their expanding customer base with specialist weighing and measurement equipment.

Role Overview

The Field Service Engineer will be responsible for the installation, servicing, calibration, and upkeep of industrial weighing equipment at customer locations. The role involves working closely with clients in regulated industries to ensure equipment functionality and compliance through technical support, preventative maintenance, and troubleshooting.

Key Responsibilities

• Perform installation and commissioning of industrial weighing systems
• Execute regular preventative maintenance and calibration tasks
• Diagnose and repair faults in weighing and measurement devices
• Provide on-site and remote technical assistance to customers
• Support clients in pharmaceutical and manufacturing sectors
• Conduct force calibration and weighing verification procedures
• Maintain accurate service and calibration records
• Deliver user training when necessary
• Handle breakdown responses and troubleshoot effectively
• Ensure adherence to quality and safety standards
• Participate in manufacturer and technical training programs

Candidate Profile

The ideal candidate will possess education and experience in engineering or related technical fields and demonstrate a strong aptitude for problem-solving and customer service.

• Qualification in Electrical, Mechanical, Instrumentation, or a relevant engineering discipline
• Previous experience in field service or technical maintenance roles
• Proficient troubleshooting and fault-finding capabilities
• Background in instrumentation, measurement, or industrial equipment is advantageous
• Excellent communication skills and customer-focused attitude
• Attention to detail with strong documentation skills
• Ability to work independently and manage customer relations efficiently
• Valid full clean driving licence

Compensation & Benefits

• Competitive base salary ranging from €45,000 to €50,000 dependent on experience
• Bonus scheme participation
• Daily lunch allowance of €14
• Company vehicle and fuel card provided
• Comprehensive pension scheme
• Healthcare coverage
• Provision of mobile phone and laptop
• Income protection and death in service benefits
• Continuous technical training and career development opportunities

Location

Preferably located in Cork, with candidates welcomed from Cork City, Ballincollig, Carrigaline, Midleton, Mallow, Fermoy, Bandon, and nearby areas.

Why This Role?

This position presents an excellent opportunity for technically skilled engineers to specialize in weighing, calibration, and measurement technologies. The role offers engagement with a varied clientele from highly regulated industries and includes strong training support, an attractive benefits package, and real prospects for long-term career advancement.