Field Service Engineer - Singapore

About Nearfield Instruments

Nearfield Instruments is a fast-growing semiconductor scale-up headquartered in the Netherlands, developing advanced 3D metrology technology catered to leading global chipmakers. Their innovative QUADRA platform delivers atomic-scale measurement precision combined with high throughput, enabling control over increasingly complex semiconductor manufacturing such as advanced packaging, hybrid bonding, and Gate-All-Around transistors. Since its founding in 2016, Nearfield Instruments has expanded to a global team of 200+ people committed to solving challenging process control needs of the semiconductor industry.

Role Overview

As a Field Service Engineer based in Singapore, you will play a critical role ensuring smooth operation and optimization of Nearfield Instruments’ metrology systems at customer locations. You will deliver installation, troubleshooting, maintenance, and upgrades directly onsite within semiconductor fab environments, collaborating closely with customers and internal technical teams to ensure performance standards and resolve issues effectively.

Key Duties

• Carry out scheduled preventive and corrective maintenance on metrology equipment.
• Perform hardware and software upgrades while adhering to approved protocols.
• Diagnose technical issues, perform root cause analysis, and implement solutions.
• Collect, analyze, and interpret diagnostic and log data to maintain system reliability.
• Conduct system tests and maintain comprehensive records of service activities.
• Install or swap out spare parts following established procedures.
• Proactively identify opportunities to enhance product reliability and ease of servicing.
• Support system installations and handle customer escalations promptly.
• Prepare and manage tools, procedures, and inventory necessary for service jobs.
• Work closely with headquarters teams to troubleshoot complex technical problems.
• Establish and nurture strong, professional relationships with onsite customer contacts.

Required Qualifications

• Bachelor's degree in Engineering, Physics, Electronics, Mechatronics, or related technical disciplines.
• Experience working within the semiconductor industry or supporting semiconductor equipment.
• Previous involvement in field service, equipment support, installations, maintenance, or process engineering roles.
• Strong analytical and troubleshooting capabilities.
• Comfortable with software systems, control technologies, and automation.
• Capable of independent work in customer-facing, onsite environments.
• Excellent communication skills coupled with a personable, professional demeanor.
• Self-driven, proactive with a practical, hands-on work approach.
• Willingness and availability to travel and work in demanding semiconductor fabrication facilities.

Preferred Qualifications

• Direct experience with semiconductor metrology equipment.
• Background supporting top-tier semiconductor manufacturers.
• Competence in programming or scripting languages such as Python or MATLAB.
• Familiarity with data analysis and diagnostic toolsets.
• Experience working within high-tech international organizations.

Indicators of Success

• Proven track record in semiconductor equipment servicing.
• Ability to independently and systematically resolve technical challenges.
• Trustworthy and reliable presence fostering solid customer relationships.
• Commitment to follow through until problem resolution.
• Effective coordination between onsite customer teams and company headquarters.
• Demonstrates strong accountability, reliability, and commitment to safety standards.
• Thrives in dynamic, fast-scaling company environments.

Why Work with Nearfield Instruments?

• Opportunity to collaborate with world-class semiconductor manufacturers.
• Engage with groundbreaking metrology technology enabling the next wave of semiconductor innovations.
• Join a vibrant, expanding global technology scale-up.
• Work alongside expert engineers, scientists, and industry specialists.
• Make a tangible impact on both customer success and company growth trajectories.
• Advance your career at the forefront of semiconductor manufacturing technology.