Field Service Engineer I

Overview

Become a key contributor at Honeywell by taking on the role of Field Service Engineer based in Wellington, New Zealand. Join a dynamic team within a culture that fosters innovation, collaboration, and continuous growth. This position offers the opportunity to impact customer operations by ensuring high-quality project and service deliverables with a focus on customer satisfaction and minimizing downtime.

Key Responsibilities

• Maintain and develop customer relationships by staying informed about site conditions and client needs.
• Deliver technical support to colleagues including technical representatives, Account Managers, and other engineers.
• Spot potential sales and service opportunities through customer interactions.
• Continuously update technical knowledge, including self-directed learning on new products.
• Keep customers well-informed about system enhancements and upgrade options.

Required Skills and Experience

• Possess a degree or substantial background in Electrical, Electronic, Mechanical, Mechatronic Engineering or related trades.
• Minimum of three years of relevant experience working with BMS/HVAC systems, particularly with Niagara platforms, or with Security systems.
• Strong grasp of building management systems or security technologies covering control theory, plant operations, tuning, fault diagnosis, and troubleshooting.
• Experience in electronic security systems is considered a significant advantage.
• Excellent customer service skills with a strong commitment to client satisfaction.
• Effective communication abilities both verbally and in writing to explain complex technical issues clearly.
• Capability to work under pressure managing multiple objectives simultaneously.
• Collaborative spirit with a customer-centric approach.
• Ability to devise technical solutions tailored to customer business requirements.
• Willingness to travel within the central and lower North Island to support regional teams.

Company Information and Culture

Honeywell Technologies is a global leader in automation, committed to innovation that enhances lives and drives business success. With over a century of expertise, Honeywell supports customers worldwide through a diverse workforce and inclusive environment, promoting equity and supporting various communities including LGBTQ+, veterans, and indigenous peoples. The company encourages applications from all qualified candidates irrespective of personal attributes and celebrates a culture of continuous learning and community impact.