Field Service Coffee Engineer

About the Company

We are a prominent multinational specialist in coffee machines, serving the out-of-home (OOH), hospitality (HoReCa), and vending sectors. Our extensive range of coffee machines supports over 10,000 customers in more than 140 countries and generates a global revenue exceeding A3304 million. As a Field Service Coffee Engineer, you will engage directly with some of these valued customers.

Role Overview

This role involves installing, repairing, and maintaining coffee equipment for a diverse client base. Working days are varied, encompassing planned maintenance along with troubleshooting unexpected machine breakdowns and malfunctions. You will also manage stock levels of spare parts to ensure timely completion of service jobs as measured by KPIs.

Working Conditions

• Location options include Reading, Basingstoke, Southampton, High Wycombe, Winchester, Slough, Salisbury, and West London.
• Salary is A334,270 per annum.
• Benefits include a company van, laptop, mobile phone, and pension scheme.
• Standard working hours are 37.5 hours weekly, Monday to Friday, from 8:00 am to 4:30 pm, with occasional weekend work as required.

Candidate Profile

The ideal candidate will have prior experience in the coffee industry, especially servicing table top coffee machines. Candidates with backgrounds in vending or commercial kitchen equipment maintenance will also be considered. The role suits those who enjoy varied daily tasks and require strong problem-solving skills.

You will represent the company professionally at all times, requiring excellent communication skills, a professional demeanor, and a positive attitude as you are the company's front line.