Field Operations Manager

About the Role

We are seeking a Field Operations Manager for our EdTech company based in Vastu Khand, Gomti Nagar, Lucknow. This full-time role involves managing all outdoor activities related to vendor coordination, facility management, maintenance, procurement, and negotiations to support company operations effectively.

Key Responsibilities

• Engage with various vendors, contractors, property owners, and service providers to coordinate company requirements.
• Conduct negotiations focusing on pricing, terms, deadlines, service standards, and agreements to optimize vendor partnerships.
• Scout and assess potential properties including offices, classrooms, and accommodations as needed by the organization.
• Oversee needs related to maintenance, repairs, procurement, transportation, infrastructure, and facility management.
• Gather and evaluate quotations from multiple vendors considering cost, quality, service, and delivery timelines.
• Develop and sustain a dependable network of local vendors and service providers.
• Ensure follow-through and satisfactory completion of assigned outdoor tasks.
• Represent the company in all external meetings and negotiations with professionalism and confidence.
• Identify strategies for cost reduction while securing favorable commercial terms.
• Manage urgent outdoor assignments and resolve field-level challenges independently.
• Maintain accurate records of vendor interactions, quotations, negotiations, expenses, and completed activities.

Essential Requirements

• Proficient at driving four-wheel and two-wheel vehicles; ownership of a two-wheeler is mandatory for official field work.
• Excellent negotiation and bargaining aptitude.
• Strong communication and interpersonal skills.
• Established and expanding local network with capability to develop new vendor relationships.
• Confidence and capability to interact with vendors, contractors, property owners, and service providers autonomously.
• Willingness to travel frequently and take ownership of work with minimal supervision.

Preferred Background

• Experience in Field Operations, Vendor Management, Procurement, Facility Management, Real Estate, Sales, Administration, or similar outdoor coordination roles.

Performance Metrics

• Cost savings attained through effective negotiations.
• Vendor responsiveness and quality of service provided.
• Timeliness in completing designated field assignments.
• Development and reliability of vendor network.
• Success in identifying and securing appropriate properties and facilities.
• Efficiency in resolving maintenance and operational concerns.
• Transparency and precision in managing quotations, expenses, and vendor interactions.

Ideal Candidate Profile

The perfect match is a practical, street-smart individual with confidence and strong market connections who can independently undertake market visits, find suitable vendors or facilities, negotiate assertively, evaluate options, and complete tasks proficiently without requiring oversight. This role demands active outdoor engagement rather than desk-bound tasks.