T
- Experience
- Any
- Salary
- INR 22,000 – INR 26,000 / month
- Openings
- 1
- Posted
- 1 day ago
- Work mode
- In office
- Resume
- Required to apply
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Job description
Job Overview
This role involves delivering technical support for desktop hardware and peripheral devices, primarily through onsite interventions. As a Field Desktop Support Engineer, you will diagnose and resolve hardware malfunctions, install and configure both hardware and software components, and maintain accurate records of repairs and assets.
Key Responsibilities
- Identify and fix hardware problems affecting desktops, laptops, and associated equipment.
- Carry out installation, setup, and testing of hardware elements including RAM, HDD/SSD, motherboards, and power supplies.
- Replace defective components and verify system operability post-repair.
- Install operating systems and essential software setups at a foundational level.
- Set up and resolve issues with peripheral devices like printers, scanners, monitors, and keyboards.
- Manage cabling, connectivity, and troubleshoot hardware-related network concerns.
- Keep detailed asset inventories, repair history, and service documentation up to date.
- Provide user support through onsite visits and remote guidance as necessary.
- Adhere to safety and quality standards during all installations and repair activities.