F&B Captain - Ruby Lounge

About the Role

Elevate your hospitality career as an F&B Captain at Ruby Lounge, Marina Bay Sands. Join a team that values craftsmanship and offers a rewarding pathway to grow in the vibrant food and beverage scene.

Key Responsibilities

• Greet guests warmly and escort them to their designated seats, delivering attentive and courteous service.
• Assist restaurant staff with preparations, setting tables, and managing all operational equipment appropriately.
• Maintain a consistently pleasant and helpful demeanor for every guest throughout their visit.
• Politely manage telephone communications and oversee reservation handling efficiently.
• Guide guests to their assigned tables, ensuring even distribution across the restaurant stations.
• Address and resolve guest inquiries or issues professionally and promptly.
• Carry out cashiering responsibilities as needed during service hours.
• Oversee servers to ensure exemplary customer service standards are met consistently.
• Collaborate with the Assistant Manager and department team to accomplish organizational objectives and key performance targets.

Qualifications and Experience

• Preferably hold a diploma or degree in hospitality or a related discipline.
• At least one year of supervisory experience within a food and beverage environment.
• Completed food safety certification and leadership training programs.
• Flexibility to work varied shifts, including mornings, afternoons, and public holidays.

Additional Information

Marina Bay Sands embraces diversity, equity, and inclusion as core values in workforce development. Employees are expected to comply with all company policies, business ethics, and conduct rules, ensuring a respectful and professional workplace.