Facility Operation and Maintenance Lead

Role Overview

The Facility Operation and Maintenance Lead is tasked with ensuring a safe, well-managed, and efficient environment at the Technical Institute for Qatar Armed Forces staff. Through collaboration with senior management, QAF/QECE stakeholders, BAE Systems Facilities, and external contractors, this role guarantees that all hard and soft services related to the facility run without interruption.

Key Responsibilities

• Lead day-to-day facility maintenance and operations by coordinating with occupants, contractors, and suppliers to maintain continuous operations and compliance with safety standards.
• Manage preventative and reactive maintenance schedules including supervision of Operations and Maintenance teams to guarantee timely and safe completion of tasks.
• Work closely with QAFTI Officers and the QAF Maintenance Team to ensure all work aligns with Facility Manuals and adheres to BAE and governmental regulations.
• Oversee activities of QAF and Al Udeid authorities along with BAE’s Facilities and Construction teams to meet statutory and regulatory requirements, ensuring uninterrupted utility services.
• Collaborate with Technical Operations Manager, Engineering Lead, and SHE functions to meet organizational needs and support Technical Institute projects.
• Plan and implement procurement programs for assets, equipment, and supplies including training items, while ensuring effective waste management systems with the QAF FM team.
• Manage a team of three Support Technicians, directing their support to Engineering Lead and Teaching Staff and prioritizing facility maintenance tasks to maintain a risk-free work environment.
• Serve as the primary point of contact for BAE Systems security matters, including perimeter and building security, alarm monitoring, personnel access, and asset management, working closely with QAF Security Forces, QBO, and BAE UK Security to comply with regulations.
• Develop, maintain, and implement the Facility Management and Operation Plan, incorporating all relevant supplier and civil defense documentation for maintenance and operation inspections.
• Maintain customer relations regarding facility concerns, service contracts, and utility provisions like waste disposal, water, fuel, power, and air conditioning.
• Prepare and present detailed reports for QTI SMT, QAF, and BAE Systems highlighting recurring issues, costs, training disruptions, and improvement initiatives.
• Ensure all Technical Institute staff are knowledgeable about fault reporting processes and receive appropriate feedback and documentation.
• Analyze fault reports to detect trends and propose cost-effective solutions for facility issues.
• Supervise all contractors, vendors, and third-party visitors ensuring activities meet safety and security standards in line with risk assessments and BAE policies.
• Notify stakeholders regarding any facility or utility issues or changes to risk assessments and procedures.
• Regularly evaluate operation and maintenance services to identify improvements for operational efficiency and cost savings.
• Coordinate with QAF to maintain updated design drawings for fire safety, civils, utilities, mechanical, electrical, and plumbing systems reflecting any infrastructure or utility changes.
• Oversee refurbishments and renovations ensuring compliance with all statutory and regulatory requirements, preserving warranties, and obtaining approvals from relevant authorities.
• Lead security initiatives by producing and implementing policies such as Staff and Visitor Access, Clear Desk, Mobile Phone, and developing Business Continuity & Incident Management Plans for the Technical Institute.

Required Qualifications and Skills

• Foundation Degree or HND in Management, Operations Management, or a related field with an engineering background.
• Certified Safety, Health, and Environment qualification equivalent to NEBOSH Diploma or NCRQ Diploma.
• Understanding of financial management principles including budgeting.
• Strong organizational, planning, and problem-solving abilities.
• Effective time and workload management skills.
• Excellent verbal and written communication capabilities.
• Capacity to engage, lead, and motivate team members and stakeholders.
• Experience operating within military environments.
• Previous work experience in the Middle East region.
• High proficiency in Microsoft Office suite.
• Skilled in data collection, analysis, and report generation.
• Experience in educational institutions considered an advantage.