Facilities Manager

About Pothys Retail Private Limited

Established in 1935, Pothys Retail Private Limited has evolved from a small weaving business serving royal clientele into a leading retail organization with 19 outlets across South India and a workforce exceeding 16,000 employees. Combining traditional craftsmanship in Kanchipuram silk with contemporary corporate professionalism, the company fosters a culture focused on trust, respect, and employee development. It emphasizes continuous learning, recognition, and embraces technology-driven omnichannel retailing, providing a stable work environment with growth prospects.

Role Overview

The Facilities Manager position entails overseeing daily operations and upkeep of retail premises in Puducherry, ensuring a secure, clean, and efficient atmosphere for customers and staff. Responsibilities cover maintenance management, housekeeping supervision, utility oversight, vendor coordination, and adherence to safety and regulatory guidelines. Additional duties include budget monitoring, inventory control of equipment and supplies, assisting with store renovations and audits, leading and training staff, optimizing energy and cost efficiency, and addressing facility-related issues promptly to minimize business interruptions. Collaboration with store leadership and various internal teams is critical to uphold exceptional retail facility standards.

Key Responsibilities

• Manage building maintenance activities, housekeeping functions, and preventive maintenance scheduling.
• Coordinate and supervise external vendors and service providers; negotiate contracts and ensure service quality and compliance.
• Enforce health, safety, and regulatory protocols relevant to retail facilities.
• Prepare and control budgets for facility operations, monitor expenses, maintain inventories, and document reports.
• Lead and mentor facilities staff; assign tasks, provide training, and promote accountability and excellent service culture.
• Work collaboratively with store management, security, and logistics teams to maintain world-class facility standards.
• Implement energy efficiency measures and cost reduction strategies for facility management.
• Respond swiftly to facility-related issues to minimize operational disruptions.

Preferred Qualifications and Skills

• Proven experience in facilities management, including building upkeep, housekeeping, repairs, and maintenance coordination.
• Ability to manage vendor relationships effectively, including contract negotiation and service assurance.
• Understanding of health, safety, and regulatory compliance requirements for retail properties.
• Operational and administrative proficiency in budgeting, cost control, inventory management, and basic reporting.
• Strong leadership skills to supervise and develop facilities teams.
• Excellent communication and interpersonal abilities for interdepartmental collaboration.
• Detail-oriented problem-solving skills with a commitment to quality and minimizing business interruptions.
• Familiarity with basic office software and facilities management or computerized maintenance systems is advantageous.
• Educational background including diploma or degree in Facilities Management, Engineering, or related disciplines; substantial retail or commercial facilities experience preferred.