Executive Sous Chef

About the Role

Join JW Marriott Auckland, a premier luxury hotel located in the city's vibrant central business district, as an Executive Sous Chef. This leadership position involves exhibiting exceptional culinary skills while assisting in managing all food-related operations. The role focuses on enhancing guest and employee satisfaction and maximizing financial performance across kitchen functions, including banquets, room service, restaurants, bar/lounge, and employee cafeteria.

Key Responsibilities

• Lead daily kitchen operations, ensuring all areas meet high-quality standards and operate smoothly.
• Step into various employee roles as needed and determine suitable replacements to maintain service.
• Provide leadership and set performance standards while monitoring team outcomes.
• Utilize effective communication to inspire team cooperation and foster integrity-driven decision-making.
• Build a culture of mutual trust, respect, and collaboration among team members.
• Administer property policies fairly and consistently and maintain appropriate staffing levels to meet operational and financial goals.
• Supervise kitchen staff including cooks and food preparers, demonstrating new techniques and ensuring adherence to sanitation and food standards.
• Manage culinary administrative duties and documentation timely within the division.
• Develop and enforce guidelines for purchasing and receiving areas, participate in budgeting, and monitor controllable costs.
• Ensure compliance with brand safety and sanitation standards; maintain food handling certifications.
• Oversee menu development and food presentation to ensure superior quality in taste and aesthetics.
• Provide exemplary customer service leadership, addressing guest feedback and resolving complaints to enhance guest retention.
• Coach and mentor staff, oversee performance appraisals, and manage disciplinary procedures according to standard operating policies.
• Collaborate with banquet and catering teams on menu and food knowledge training.
• Communicate effectively with executive teams and staff, analyze information, and solve problems to optimize operations.

Qualifications and Experience

• At least 2 years of relevant experience in culinary roles.
• Experience working within an international luxury hospitality brand is highly desirable.
• A dedication to a people-first philosophy.

Employee Benefits

• Dry cleaning services for work attire.
• Complimentary meals during shifts.
• Discounts on accommodations at Marriott International properties for employees and their families and friends.
• Access to top-tier hotel training programs locally and internationally.
• Food and beverage discounts across Marriott hotels.
• Recognition programs to maintain motivation and engagement.
• Wellbeing and mindfulness initiatives supporting health.
• Employee assistance programs for additional support.
• Celebratory First Impression High Tea after one month of employment.

Additional Information

This position is based at 22-26 Albert Street, Auckland. The role is a full-time, on-site management position. JW Marriott Auckland promotes equal opportunity employment with a focus on diversity and inclusion, offering a supportive environment that values associates' diverse backgrounds and talents.