Executive Secretary

Job Overview

This role involves providing comprehensive secretarial support to the Country Head to help achieve departmental goals efficiently.

Core Responsibilities

• Efficiently manage the Country Head's complex schedule, ensuring prioritization aligns with business objectives.
• Serve as the primary point of contact between the Country Head and various stakeholders including clients, board members, and regulators.
• Prepare high-quality briefing documents, executive presentations, and board meeting packs.
• Draft, edit, and review professional communications on behalf of the CEO.
• Organize senior leadership meetings, set agendas, track follow-ups, and handle governance forums and external engagements.
• Coordinate travel arrangements, event logistics, and create contingency plans to ensure smooth operations.
• Maintain confidential records and document flows with high accuracy and discretion.
• Assist in executing strategic projects by tracking milestones, ensuring timely completion, and facilitating cross-functional collaboration.
• Conduct research and deliver concise analysis and insights to support decision-making processes.
• Act as a liaison across business, risk, operations, and support functions to promote coordination.
• Interface professionally with C-suite executives, regulators, and key clients to maintain effective communication.
• Support board and governance activities through documentation management, action follow-up, and progress monitoring.

Required Qualifications and Experience

• Graduate degree from a recognized and reputable university.
• Between five and eight years of experience in a banking environment as an Executive Secretary.
• Exceptional proficiency in both written and spoken English.
• Strong organizational skills with the ability to prioritize multiple tasks effectively in a fast-paced setting.
• Advanced knowledge of Microsoft Office applications including Outlook, Word, Excel, PowerPoint, and Teams.
• Proficient with Microsoft Copilot and other AI-driven productivity tools to enhance communication, summarize information, manage workflows, and support data analysis and presentations.