Executive Housekeeper

Overview

This role focuses on managing housekeeping operations within a hospitality setting. The executive housekeeper coordinates activities of supervisors and cleaning crews to maintain cleanliness and comfort standards. The position requires on-site presence at the hotel location in Thunder Bay, Ontario.

Languages

Proficiency in English is required for effective communication.

Education

• Completion of secondary (high) school is mandatory.

Experience

Candidates should possess between one and two years of relevant work experience in housekeeping or related operational roles.

Responsibilities

• Develop and implement operational procedures to streamline housekeeping tasks.
• Lead and organize housekeeping supervisors and their teams to achieve cleaning standards.
• Manage inspections of designated areas to ensure quality compliance.
• Coordinate contracted services related to housekeeping needs.
• Ensure adherence to safety regulations and internal department policies.
• Keep accurate financial records associated with the housekeeping department.
• Assign and schedule tasks for housekeeping personnel efficiently.
• Enforce compliance with local health and sanitation laws and guidelines.
• Address and resolve guest complaints promptly and professionally.

Work Conditions

This position requires presence at the hotel’s physical location; remote work is not permitted.