Executive Director

Overview

We are seeking an accomplished Executive Director to join our team in Riyadh, overseeing and expanding specialized dermatology, cosmetic, and laser clinics. This leadership role demands guiding daily operations, crafting strategic and commercial plans, enhancing patient experience, recruiting distinguished medical professionals, building a comprehensive medical team, and driving sustainable growth in operational performance and revenue.

Key Responsibilities

• Develop and implement strategic, operational, and commercial plans aligned with the organization's objectives.
• Manage clinic operations, ensuring smooth daily workflow and optimal performance.
• Recruit dermatologists, consultants, and specialists for dermatology, cosmetic, and laser fields, and assemble an excellent medical team.
• Maintain and motivate medical staff, overseeing their performance to meet clinic goals.
• Enhance medical and cosmetic services by proposing new offerings tailored to market needs.
• Formulate and execute plans to increase revenues and achieve financial targets.
• Analyze income sources and performance indicators to improve sales, bookings, and occupancy rates.
• Monitor revenue, expenses, and profitability, preparing plans to boost financial results.
• Set and track key performance indicators (KPIs) for clinics, doctors, and operational teams.
• Lead and develop administrative, operational, and medical teams, fostering a professional and performance-driven work culture.
• Coordinate with marketing and sales departments to implement patient attraction strategies and augment bookings and income.
• Improve patient experiences to raise satisfaction and service quality.
• Evaluate doctor performance and medical service outcomes, developing enhancement plans.
• Handle negotiation and contracting with doctors, service providers, and partners as needed.
• Ensure compliance with policies, procedures, and standards within clinics.
• Identify growth and expansion opportunities, presenting recommendations to senior management.
• Prepare regular reports on operational, financial, medical, and revenue performance for senior leadership.
• Stay informed on competitors and market trends to seize new growth opportunities.
• Address operational challenges, resolve issues, and make decisions ensuring continuous and efficient operations.

Qualifications and Experience

• Proven executive management or operational leadership experience within medical clinics or dermatology, cosmetic, and laser centers.
• Demonstrated capability to develop business and increase revenues while achieving targets.
• Expertise in recruiting medical professionals, negotiating and managing relationships with doctors and specialists.
• Strong leadership skills managing both medical and administrative teams toward performance goals.
• Good understanding of the dermatology, cosmetic, laser, and medical aesthetic market landscape.
• Experience in preparing and implementing operational, commercial, and financial plans.
• Advanced data analysis skills with evidence-based decision-making.
• Exceptional leadership, negotiation, and relationship-building abilities.
• Capacity to operate under pressure managing multiple objectives simultaneously.
• Excellent communication skills, capable of managing stakeholders effectively.
• Fluency in Arabic and English.

Core Competencies

• Executive leadership and management
• Clinic operations and administration
• Business development and revenue growth
• Medical talent recruitment and management
• Performance management and KPI monitoring
• Strategic, commercial, and financial planning
• Budget and profitability management
• Data analysis and decision-making
• Negotiation and relationship development
• Patient experience enhancement
• Medical and administrative team leadership
• Problem-solving and crisis management