Executive Billing

About The Economist Group

Since 1843, The Economist Group has upheld values of independence, excellence, and openness. We help people understand and respond to key global challenges. Operating as a global media and information services company, we deliver trusted analysis and insights to clients in over 170 countries, empowered by digital innovation and rigorous analytics.

Our three main business divisions—The Economist, Economist Enterprise, and Economist Education—work together to equip decision-makers to navigate a complex world with confidence. We foster a culture valuing innovative ideas, ownership, integrity, and high standards, investing in diverse talents who adapt, think critically, and embrace emerging technologies like AI.

Role Overview

We are searching for a Billing Executive responsible for managing order processing and invoicing activities. This role supports sales, credit control, and senior management teams by guaranteeing invoice accuracy and adherence to company procedures and controls. Though primarily based on local Gurugram hours (9:00 AM to 5:30 PM), some flexibility is needed for coordination with teams in Asia, London, and occasionally other global offices.

Key Responsibilities

• Processing orders and generating invoices for Economist Pro subscriptions, EIU Subscriptions, and Economist Enterprise events and content creation.
• Reviewing Salesforce opportunities to verify completeness and accuracy against contracts for billing and revenue recognition.
• Returning opportunities to Sales for corrections and following up on pending items.
• Coordinating with FPI and Finance teams to generate product codes.
• Issuing invoices, setting up instalment billing for larger projects, and monitoring deliveries with project teams.
• Applying relevant indirect taxes accurately, including UK VAT, Singapore GST, Japan consumption tax, China VAT, and India GST.
• Maintaining precise product coding for financial reporting and customer accounts management in Peoplesoft.
• Checking invoice details for accuracy before dispatch, uploading invoices to Salesforce opportunities, and updating opportunity status.
• Issuing credit notes with proper documentation and approval in line with company policy.
• Ensuring timely invoice processing and revenue recognition while adhering to procedural controls.
• Handling invoice queries promptly by collaborating with Sales, Credit Control, and Finance teams.
• Participating in process reviews to enhance customer and sales team service.
• Providing accurate and timely reports to directors, Sales, and Finance.
• Assisting internal and external audit documentation requests.
• Supporting ad hoc requests from the Accounts Receivable manager or Head of Shared Services as required.

Experience and Skills Required

• Prior experience in a multi-currency and multi-entity billing environment.
• Background working within an international organization is preferable.
• Knowledge of Asia regional taxes such as Singapore GST, Japan consumption tax, China VAT, and India GST is advantageous.
• Technical proficiency in PeopleSoft, Salesforce, Microsoft Excel, Adobe tools, and Google applications (Gmail).
• Fluent English communication skills.
• Strong understanding of indirect taxation rules, particularly in Asia.
• Good grasp of financial controls and billing processes.
• Familiarity with the media industry is a plus.

Personal Qualities

• Excellent communication and interpersonal skills with the ability to operate accurately under deadline pressure.
• Effective prioritization skills to meet global sales and customer needs.
• Flexible, conscientious, and proactive work style with a hands-on approach.
• High numeracy and attention to detail.

Performance Expectations

• Billing completed within 48 hours turnaround time.
• Error-free data entry requiring no corrections.
• Efficient resolution of invoice queries satisfying internal and external stakeholders.

Working Arrangements

Most roles follow a hybrid work model with a requirement to be onsite for three or more days per week.

Benefits

• Competitive pension or 401(k) plan.
• Private health insurance coverage.
• 24/7 access to counseling and wellbeing resources through an Employee Assistance Program.
• Work From Anywhere program offering up to 25 days per year to work legally from different locations.
• Generous annual leave, parental leave, and days off dedicated to volunteering and moving house.
• Complimentary access to all Economist content, including online subscriptions, apps, and podcasts.