Executive Assistant

Job Overview

This role involves welcoming visitors to the office, determining their purpose, and directing or escorting them accordingly. You will handle opening, reading, and drafting responses to routine correspondence, as well as attaching relevant files that require replies. Distributing meeting minutes and managing incoming and outgoing mail are also key duties.

Administrative Responsibilities

• Develop and maintain organized electronic and physical filing systems for reports, documents, and records.
• Transmit information and documentation through computer use, email, or fax.
• Compose letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
• Input and retrieve data from databases by using keyboard and mouse to update files, reservations, and respond to guest inquiries.
• Operate standard office equipment including phone, typewriter, fax, copier, calculator, and electronic peripherals.
• Document and communicate all guest requests or complaints to the relevant staff members.

Workplace Conduct and Communication

• Adhere to company policies and procedures strictly.
• Maintain a clean and professional personal appearance and uniform compliance.
• Ensure confidentiality of proprietary information and protect company assets.
• Foster positive working relationships, support team goals, and respond properly to colleagues' concerns.
• Use clear and professional language when communicating with others and answer phones following established protocols.
• Welcome every guest in adherence to company standards, anticipate their service needs, provide assistance to individuals with disabilities, and express genuine appreciation to guests.

Additional Duties

• Manually move, lift, transport, push, pull, and position objects weighing up to 10 pounds unaided.
• Perform other reasonable tasks as requested by supervisors.

Company Commitment

Marriott International values equal opportunity employment, ensuring a welcoming and accessible workplace for all. We actively encourage and celebrate a diverse workforce.

Westin is dedicated to empowering guests to reclaim control and enhance their wellbeing while traveling. We seek employees who are passionate about wellness, enthusiastic, optimistic, and adventurous, helping to embody the brand’s unique wellness initiatives.