Event Porter

Role Overview

We are seeking a committed Event Porter to contribute to the seamless operation of events at CH&CO. This full-time position requires 37.5 working hours per week, focusing on maintaining excellent customer service and tidiness across the venue.

Responsibilities

• Maintain cleanliness and organization in the lobby and public spaces.
• Assist housekeeping and event teams with room setups and furniture arrangement.
• Perform some reception tasks, including booking theatre tickets and restaurant reservations.
• Attend to customer inquiries and requests promptly.
• Run errands as needed.
• Enhance customer safety by managing appropriate signage for wet floors or wet paint areas.

Qualifications & Skills

• Adaptability to shifting priorities.
• Strong communication skills to foster effective relationships.
• Background in delivering exceptional customer care.
• Proactive decision-making focused on customer needs.
• Capability to perform well under pressure.
• Excellent punctuality and dependability.

Work Schedule

The typical schedule will be full-time, Monday through Friday during daytime hours.

Benefits & Development Opportunities

• Comprehensive operational training and professional growth prospects.
• Participation in a life assurance program.
• Access to personal development and training initiatives.
• Robust wellbeing strategy including an Employee Assistance Program.
• Regular social gatherings and open communication with leadership.
• Opportunity to purchase additional holiday time.
• Discount vouchers for popular high street retailers.

Company Commitment

CH&CO, part of Compass Group UK&I, values diversity and inclusion, aiming to create a workplace where individuals are respected, empowered, and encouraged to reach their full potential.