Estimator

About the Role

The Estimator plays a critical role in overseeing the flow of new leads from initial conversion through to job completion and customer billing. This position involves close collaboration with Production teams to ensure accurate tracking of active jobs and thorough auditing of daily job documentation.

Key Responsibilities

• Track and verify the status and accuracy of job files on a daily basis.
• Maintain regular communication with Production crews to capture required on-site documentation promptly.
• Develop and review estimates based on project scope and photographic evidence supplied by Production.
• Keep an up-to-date Work in Progress board reflecting all active projects and leads.
• Ensure that all client specifications and program requirements are strictly adhered to throughout the process.
• Assess timestamps and other data points for precise reporting and key performance measures.
• Finalize job file documentation for uploads and conduct audits to confirm accuracy.
• Conduct internal project reviews to guarantee estimates fully capture all work performed.
• Manage job closure procedures including liaising with the accounting department to ensure accurate invoicing.
• Support additional departments as needs arise.

Work Environment and Hours

This position is primarily sedentary, based in an office setting. The standard work schedule is full-time, Monday through Friday, between 7:00 a.m. and 5:00 p.m. Flexibility for extended hours may occasionally be necessary depending on operational demands.

Employee Benefits

• Health insurance coverage
• Dental insurance
• Vision insurance
• Paid time off
• 401(k) plan with matching contributions

Equal Opportunity Statement

Our company is an equal opportunity employer committed to diversity and inclusion. Qualified candidates will be considered regardless of race, color, religion, sex, national origin, disability status, protected veteran status, or any legally protected characteristic.

Additional Information

All SERVPRO® franchise employees are employed under the exclusive management of independently owned franchises, and not by Servpro Franchisor, LLC. This job description may be modified from time to time, and employees will be kept informed of any such changes.