ERP System Analyst

About the Team

Join Sea’s headquarters Finance team that supports accounting and finance for its core businesses: Garena, Shopee, and Monee, across diverse regional markets. The Data & Systems function develops, implements, integrates, and manages enterprise financial applications, ensuring efficient, scalable operations through effective system solutions. This role involves maintaining and supporting enterprise resource planning (ERP) and related finance systems throughout the organization.

Job Description

• Act as the primary contact point for internal customers regarding ERP system inquiries, problems, and service requests.
• Diagnose and resolve issues using systematic problem-solving and diagnostic methods.
• Manage and support finance technology systems such as Oracle E-Business Suite R12 ERP and other in-house tools, including system configuration, setup, and managing user access.
• Maintain detailed documentation at both user and technical levels, including system changes, configurations, and troubleshooting guides.
• Contribute to the development and improvement of finance systems by testing new features, processes, setups and preparing appropriate sign-off documentation.
• Collaborate with Finance teams to interpret business requirements, align them with system capabilities, and suggest suitable technical solutions.
• Participate in project workstreams, occasionally taking a leadership role; coordinate efforts between Finance and IT stakeholders and provide regular updates.
• Identify and recommend system enhancements or innovations using current or emerging technologies to meet ongoing and future needs.
• Assist with compliance and audit activities, including controls related to SOX IT General Controls and Automated Controls.

Required Qualifications

• Possession of a bachelor's degree in Computer Science, Accounting, Information Systems, or a closely related discipline.
• At least one year of experience in roles supporting ERP, Enterprise Performance Management (EPM), or Business Intelligence (BI) systems preferred; candidates with relevant internship experience are also welcome.
• Familiarity with programming languages such as SQL, VBA, and Python is advantageous.
• Ability to quickly understand both financial concepts and technical details; eager to learn on the job.
• Excellent interpersonal skills with a capacity to collaborate effectively across various teams and business units.
• Strong communication prowess, capable of comprehending intricate concepts and communicating clearly to internal stakeholders.
• Detail-oriented problem solver with analytical thinking skills.
• Self-motivated, able to work independently when necessary while contributing reliably to a team environment.