Equipment Hire Coordinator

About Onsite Rental Group

Onsite Rental Group is a nationally recognized specialist in B2B equipment rental, providing clear and efficient solutions to large organizations across Australia. With more than 30 years of experience, the company employs over 550 staff, operating across 35+ branches and co-location sites. Its extensive branch network supports the mining, oil and gas, construction, industrial, infrastructure, government, and defence sectors, ensuring equipment availability that aligns with client needs. Safety, compliance, and excellence in Safety, Health, Environment and Quality (SHEQ) standards define the company’s core values, alongside a commitment to zero harm goals, local recruitment, community involvement, and fostering a culturally diverse workforce.

Role Overview

This full-time position based on-site in Northern Territory, Australia, involves managing daily equipment hire functions. The role includes coordinating rental activities, assisting customers with queries, maintaining accurate records and system data, collaborating closely with branch and operational teams to plan equipment deployment, oversee availability, and support safe and compliant delivery and returns. This position also helps maintain strong customer engagement, promotes safety compliance, and supports continuous improvement efforts. Occasional teamwork with other branches or departments is expected to fulfill project demands and service standards.

Candidate Requirements

• Experience working within equipment hire, logistics, or operational roles, ideally servicing mining, construction, industrial, or infrastructure industries.
• Excellent customer service and communication abilities to establish and maintain positive client relationships and address inquiries promptly.
• Strong organizational aptitude, time management, and meticulous attention to detail for managing multiple rentals, schedules, and accurate documentation.
• Knowledge of safety protocols, compliance, and fundamental SHEQ practices, alongside a dedication to safe working conditions and ongoing enhancements.
• Capability to perform effectively on-site in Northern Territory, collaborating with diverse internal and external stakeholders.
• Proficient with computer applications such as MS Office; experience in rental or ERP systems is a plus.
• Vocational qualifications or relevant training in business, logistics, operations, or a related discipline are preferable.
• Prior exposure to B2B environments and knowledge of large-scale projects or government/defense sectors is advantageous.