Enterprise Renewals Executive

Role Overview

This position invites accomplished enterprise sales or customer success professionals who excel in high-stakes negotiations and dialogues with senior executives to lead the renewals process for prestigious enterprise accounts. This role emphasizes mastery of AI-empowered sales strategies and ownership of a renewals pipeline featuring large-value clients and multi-million-dollar contracts.

Company Approach

Joining Trilogy means engaging with a forward-thinking AI-centric organization that is transforming traditional enterprise sales methodologies. Unlike conventional SaaS sales teams constrained by quotas and layered management, the focus here is on accelerating close rates, mitigating risks, and enhancing stakeholder collaboration through AI-driven insights. Employees benefit from a stable compensation plan, freeing them from the volatility of commission-based earnings.

Job Responsibilities

• Conduct direct, high-level negotiations and discussions with critical enterprise clients to affirm value propositions, address challenges, and secure contract renewals.
• Develop and refine strategic, structured B2B renewal playbooks leveraging AI-powered sales techniques aimed at maximizing retention and revenue generation.
• Oversee the full lifecycle of renewals, from engagement to contract closure for deals exceeding $100,000.

Scope Exclusions

• The role explicitly excludes responsibilities for new account acquisition or high-volume, low-value renewal processing.

Qualifications

• Minimum of eight years' experience in customer success management or account management within software, SaaS, or cloud services catering to Enterprise clients.
• Proven track record managing all phases of contract renewals, including negotiation and documentation processes.
• Proficiency in English with exceptional verbal and written communication skills.
• Experience utilizing AI tools in professional environments.
• Availability to perform duties during U.S. business hours.

Preferred Attributes

• Demonstrated success in renewing multifaceted, high-value B2B software and related service contracts for large enterprises.
• Experience selling diverse products across various sectors or business units.
• Capable of positioning value-added and premium tier services based on business advantages rather than pricing incentives.
• Practical use of conversational AI platforms such as ChatGPT or Claude to enhance client engagement quality and productivity.

About Trilogy

Trilogy Business Platform supports hundreds of software enterprises. Over thirty years, the company has established itself through relentless talent acquisition, technological advancements, and launching innovative ventures. Its technology pushes simple yet potent customer designs, with initiatives ranging from groundbreaking ideas to modern cloud-based platform redevelopment. Trilogy offers a thriving environment for professional growth among dedicated peers.

Additional Details

• Employment is full-time (40 hours weekly) and long-term.
• Immediate start is possible, operating under an independent contractor agreement established with Crossover as the Contractor of Record.
• Salary is set at $100 per hour, approximating an annual income of $200,000 based on a 40-hour workweek across 50 weeks.
• Payments are disbursed on a weekly schedule.