Enterprise Account Executive

Company Overview

ServiceNow was founded when engineer Fred Luddy automated a routine task for a colleague, sparking a mission to eliminate busywork and enable people to focus on meaningful activities. Today, ServiceNow serves as an AI hub for business transformation, integrating any AI, data, and workflow to help 85% of the Fortune 500 innovate and improve efficiency. The company fosters an AI-native culture where technology and talent unite to drive progress.

Role Description

The Enterprise Account Executive will be responsible for driving new business sales revenue through a SaaS licensing model. The role involves strategic account and territory planning, researching prospective customers, executing business development strategies, and performing field sales activities within an assigned set of prospects, territory, or vertical market.

Key Responsibilities

• Build and nurture relationships with multiple C-suite executives, including CFOs, CIOs, COOs, and CDOs, spanning all product lines.
• Coordinate client relationship mapping alongside account teams to develop and implement a comprehensive account strategy involving cross-functional stakeholders such as Solutions Consultants, Specialists, Success teams, Partners, and Marketing.
• Act as a trusted advisor by comprehending customers’ business needs and recommending how ServiceNow solutions can support their IT roadmap objectives.
• Identify and involve appropriate specialist and support resources at critical stages to enhance deal success.

Qualifications and Experience

• Residency in the Greater Toronto area is required.
• Minimum of seven years of full sales cycle experience as an Account Executive in the Enterprise SaaS space with a consistent track record of meeting or exceeding sales targets.
• Demonstrated experience in utilizing or critically evaluating AI integration into workflows, decision-making, or solving problems, including use of AI tools, workflow automation, or interpreting AI-driven analytics.
• Proven background in selling Enterprise Software solutions within the Financial Services sector.
• Proficient in establishing trusted relationships with clients and internal teams.
• Skilled in generating new business, negotiating contracts, and fostering strong executive-level relationships.
• Ability to understand broader technology strategies and alignment with IT planning.
• Experience promoting a customer-centric approach within collaborative, team-focused sales environments.

Compensation and Benefits

The position offers a base salary ranging from $100,000 to $175,075, complemented by equity awards where applicable, variable incentive compensation, and comprehensive benefits such as health plans, flexible spending accounts, employee stock purchase plan, charitable matching, flexible time off, and family leave programs. Compensation varies based on location and individual qualifications.

Additional Information

• Work arrangements are flexible depending on the role and location, with verification of distance from the nearest ServiceNow office for eligibility classification.
• ServiceNow is committed to equal opportunity employment, ensuring all qualified candidates are considered fairly without discrimination.
• Accommodations are available for candidates requiring assistance with application processes.
• Employment may be contingent on export control regulatory approvals where applicable.