Engineering Technician

Position Overview

This Engineering Technician role involves addressing guest maintenance requests promptly, ensuring guest satisfaction by communicating effectively with customers to resolve issues, and performing preventive upkeep on kitchen and mechanical equipment including cleaning and lubrication. The technician carries essential tools and equipment, operates shut-off valves for various systems, manages maintenance inventory, and communicates shift activities clearly to colleagues.

Key Responsibilities

• Respond to and resolve guest maintenance concerns efficiently.
• Conduct preventive maintenance and visual inspections of tools, kitchen and mechanical systems.
• Manage equipment and utility shut-offs, maintain parts inventory, and coordinate supply requisitions.
• Handle repairs including plumbing, electrical, painting, drywall, and landscaping tasks.
• Use Lockout/Tagout procedures prior to maintenance work for safety.
• Exhibit foundational knowledge in air conditioning, refrigeration, electrical, mechanical, plumbing, pneumatic, carpentry, kitchen equipment, vehicles, energy conservation, and general building systems.
• Perform basic computer operations for scheduling and temperature adjustments.
• Adhere strictly to company safety, security policies, and training requirements.
• Maintain a clean and professional appearance, safeguard proprietary information, and protect company assets.
• Demonstrate hospitality by welcoming guests warmly, anticipating their needs, and assisting those with disabilities.
• Support teamwork, communicate professionally, and perform physically demanding tasks such as lifting up to 50 pounds and navigating stairs or ladders.

Qualifications

• High school diploma or GED equivalent preferred.
• Some practical experience in general maintenance, surface preparation, and painting beneficial.
• Experience in hotel engineering or maintenance is considered an advantage.
• A valid driver's license is required.

Additional Information

Located at 205 Collins Street, Melbourne, VIC 3000, this is a full-time, on-site non-management position. The company is an equal opportunity employer committed to diversity and inclusion, welcoming applicants from diverse backgrounds, including those with disabilities or veteran status. Employees are encouraged to embrace well-being practices consistent with the brand's mission to empower guests and associates alike to achieve their best selves.