Engineer II

Overview

This role is based in Doha, Qatar at W Hotels, focusing on guest maintenance requests, preventive upkeep, equipment inspection, and repair tasks within the hotel environment. It requires multitasking across air conditioning, electrical, mechanical, plumbing, carpentry, and general building maintenance with safety and customer service as priorities.

Responsibilities

• Respond promptly to guest repair requests and communicate directly to resolve maintenance issues independently.
• Perform preventive maintenance on tools and equipment including cleaning and lubrication.
• Visually inspect tools, machinery, and equipment for proper function.
• Transport necessary equipment such as tools and radios within the premises.
• Operate building shut-off valves and equipment disconnection keys as required.
• Maintain an inventory of maintenance parts and supplies; request replenishments when necessary.
• Effectively hand over daily work activities and issues to next shift personnel using established communication protocols.
• Demonstrate above-average skills in at least two areas such as air conditioning, electrical work, plumbing, carpentry, kitchen equipment, vehicle maintenance, energy conservation, and overall building management; maintain basic skills in all others.
• Utilize hand and power tools and materials safely for repair and maintenance tasks.
• Perform basic pipe repairs including copper or PVC pipe replacement and soldering.
• Diagnose faults and carry out repairs on various equipment, plumbing blockages, electrical components, guest room devices, general engineering, and maintenance programming tasks.
• Assist with painting, surface preparation, minor wall and wood repairs, replacing bulbs and air conditioner filters, and thorough cleaning related to these tasks.
• Adhere strictly to Lockout/Tagout safety procedures before maintenance work.
• Have hands-on knowledge of engineering software for preventive maintenance and energy management systems.
• Carry out average-level fault diagnosis on mechanical, electrical, and plumbing systems of the hotel.
• Train and guide junior engineers and assist with on-call engineer responsibilities including inspections and rounds.
• Comply fully with company safety policies, report hazards or incidents, complete safety training, and safely store flammable materials.
• Maintain a professional appearance and uphold guest privacy and company property security.
• Greet guests warmly, anticipate their needs, and provide assistance professionally, including aiding disabled individuals.
• Ensure compliance with quality standards and foster positive work relationships while supporting team objectives.
• Communicate clearly and professionally with colleagues.
• Physically able to lift up to 50 pounds independently and manage other physically demanding tasks such as climbing stairs, reaching, bending, and moving using computers to input work-related data.
• Perform any other reasonable job duties as assigned.

Qualifications and Required Certifications

• Preferred secondary education diploma, GED certificate, or vocational/technical training.
• At least 2 years experience in hotel engineering or maintenance.
• Valid driving license mandatory.
• Universal certification for chlorofluorocarbon (CFC) handling is required.
• Must meet state and federal licensing and certification standards.

Additional Information

The company promotes equal opportunity, diversity, and inclusion, valuing diverse backgrounds and ensuring non-discrimination as per applicable laws. W Hotels encourages innovation, original thinking, and unmatched luxury service culture named "Whatever/Whenever" that inspires the role environment within Marriott International’s global portfolio.