Engagement Associate

About Us

Legora is transforming the landscape of legal work by developing AI-native workspaces designed with legal professionals in mind. We deliver speed, clarity, and accuracy by analyzing thousands of documents rapidly and powering comprehensive workflows. Our platform enables legal teams to concentrate on critical tasks such as judgment, strategy, and outcomes. Trusted by over 1,000 clients in more than 50 countries, including leading law firms and corporations, Legora has achieved over $100 million in ARR and expanded internationally through multiple acquisitions.

We promote a culture of ownership, continuous improvement, and collective growth, expecting excellence and direct, constructive feedback from everyone.

Role Overview

The Engagement Associate role is pivotal in guiding top law firms and corporations through adopting and maximizing the benefits of Legora. This position is ideal for individuals with 2-5 years’ experience in management consulting or professional services who understand the complexities of transformative adoption processes. Your mission will be to support our clients' success by fostering relationships, driving outcomes, and integrating Legora into daily legal operations.

Key Responsibilities

• Drive post-sale client experiences including onboarding, adoption, and ensuring long-term value realization.
• Contribute to the creation of customized client adoption strategies involving change management, stakeholder mapping, and goal setting.
• Manage the execution and evolution of adoption initiatives tailored to client needs and software enhancements.
• Develop and nurture strong relationships with key client stakeholders to facilitate smooth transitions and maximize platform value.
• Collaborate on success plans, provide training, and maintain ongoing communication to support client engagement and satisfaction.
• Coordinate with cross-functional teams such as Product, Legal Engineering, Marketing, and Support to deliver unified client experiences.
• Collect client feedback to guide continuous product refinements and enablement initiatives.

Required Qualifications

• Two to five years of professional experience, preferably in management consulting or related professional services.
• Proven ability to manage stakeholders effectively to build trust and credibility during client transformation journeys.
• Organizational and project management skills capable of handling multiple simultaneous tasks.
• Excellent communication skills, both written and verbal, for interaction with clients and internal teams.
• High emotional intelligence to listen, empathize, and support clients through change.
• Keen interest in technology’s role in enhancing workplace efficiency.
• Adaptability to fast-changing, dynamic work environments.
• Analytical thinking focused on data-driven client success and outcomes.

Preferred Experience

• Background in SaaS, Legal Technology, or professional services sectors.
• Familiarity with legal, compliance, or other heavily regulated industries.

Benefits and Culture

• Engage in global collaboration with diverse teams and clients worldwide.
• Receive competitive salary packages alongside comprehensive benefits and essential resources.
• Contribute meaningfully to revolutionary AI-driven legal team workflows.
• Work in vibrant office environments designed to foster innovation and teamwork.
• Join a culture committed to diversity, equity, and inclusion where all employees can thrive.

Equal Opportunity Employer Statement

Legora is proud to promote diversity in all forms and is an equal opportunity employer. We firmly oppose discrimination based on any legally protected characteristic and strive to cultivate an inclusive high-performance environment.