End User Account Executive

About the Role

ASUS Middle East is seeking a proactive and seasoned End User Account Executive to operate within Dubai, UAE. This role demands at least six years of pertinent experience within the UAE’s IT sector, specifically focused on B2B commercial and end-user markets. The successful candidate will demonstrate a history of successfully managing enterprise-level and commercial end-user accounts, actively pursuing new business opportunities, boosting revenue, and fostering longstanding customer partnerships. Proficiency in endpoint devices and IT hardware technicalities, coupled with the ability to handle technology brands and nurture customer loyalty, is essential.

Key Responsibilities

• Establish and nurture robust relationships with commercial and enterprise end-user accounts throughout the UAE.
• Identify and capitalize on new business prospects within the end-user segment.
• Drive sales growth in alignment with revenue and business objectives.
• Oversee existing key accounts while pursuing upselling and cross-selling avenues.
• Develop close connections with CEOs, CIOs, IT managers, procurement staff, and other key decision-makers.
• Apply sound technical expertise regarding endpoint devices such as laptops, desktops, monitors, and IT accessories.
• Assess customer needs to recommend appropriate products and technological solutions.
• Collaborate with internal technical, presales, and product teams to ensure delivery of optimal solutions.
• Gain thorough understanding of designated technology brands and their product lines.
• Vigorously promote and manage brand presence in the end-user market, strengthening brand allegiance.
• Track market developments, competitor moves, pricing, and consumer demands to uncover new opportunities.
• Conduct frequent customer visits to maintain a strong market presence across the UAE.
• Prepare sales forecasts, develop account plans, maintain pipeline reports, and strategize business development.

Mandatory Qualifications and Requirements

• A minimum of six years’ experience relevant to the UAE IT market.
• Demonstrated expertise in managing B2B end-user and commercial enterprise customers in UAE.
• Proven capability in building and managing enterprise and commercial channel relationships.
• Excellent communication, negotiation, presentation, and relationship management proficiencies.
• Competence in interacting with senior executives and enterprise clients.
• Strong technical understanding of endpoint computing devices and related IT hardware.
• Experience in managing brands and cultivating brand loyalty within the market.
• IT industry background is essential.
• Current residency within UAE is required.
• Possession of a valid UAE driving license is mandatory.
• Arabic language skills are preferred.
• Willingness to travel extensively across the UAE to engage with customers and expand business.