Ecommerce Business Development Executive

About uParcel

Founded in Singapore in 2015, uParcel delivers same-day and express courier services tailored for businesses ranging from ecommerce brands to retail outlets and home ventures. Its technology-powered logistics platform connects numerous clients to a vast network of verified couriers, featuring real-time tracking and seamless API and bulk order integration. Expanding presence to major Malaysian cities since 2019, uParcel supports services such as warehousing, fulfillment, bulky item deliveries, as well as ecommerce platform integrations allowing brands to focus on scaling and improving customer experiences.

Role Overview

This on-site full-time position, based in Singapore, involves spearheading new ecommerce business opportunities. The executive will establish and nurture merchant and platform relationships, aiming to boost shipment volumes and promote service adoption. Key duties encompass performing market and competitor analyses, qualifying leads, crafting tailored proposals, and negotiating terms. The role also requires close collaboration with operations and product teams to facilitate onboarding, track performance indicators, and contribute feedback for enhancements. Maintaining consistent client engagement for retention, upselling, and response to inquiries forms a vital part of the responsibilities.

Qualifications

• Strong analytical ability to interpret data, assess market tendencies, and generate ecommerce growth strategies.
• Excellent communication skills for delivering presentations, negotiating contracts, and working cooperatively with various stakeholders.
• Proven track record in lead generation and pipeline oversight within ecommerce and retail sectors.
• Expertise in conducting market research to comprehend client demands, competitor features, and evolving ecommerce and logistics trends.
• Customer-centric approach emphasizing the building of lasting partnerships, swift issue resolution, and ensuring client satisfaction.
• Experience in ecommerce, logistics, or SaaS environments, familiar with platforms including Shopify, Shopee, Lazada, or TikTok Shop.
• Self-driven with the ability to juggle multiple accounts and projects while achieving business development goals in a dynamic setting.
• Preferred educational background includes a diploma or degree in Business, Marketing, Logistics, or related disciplines.