Early Morning Stock Associate

About Ross Stores, Inc.

Ross Stores is a prominent off-price retail chain with over 2,200 locations nationwide, recognized for delivering top-quality brands and fashionable items at exceptional price points. With 2023 revenues reaching $20.4 billion and a standing as a Fortune 500 company, Ross is dedicated to fostering a workplace rooted in inclusivity, career advancement, and continuous learning. Our corporate offices are located in Dublin, CA, with additional buying offices in New York City, Los Angeles, and Boston, and eight distribution centers across the United States.

Position Overview

The Early Morning Stock Associate plays a vital role in ensuring customers enjoy a positive shopping experience. This position requires proactive engagement in merchandise handling, store upkeep, and customer service duties, with a focus on safety, efficiency, and company standards. The Associate is expected to contribute across all store departments as needed to meet operational and customer service objectives.

Key Responsibilities

• Prioritize safety by consistently practicing safe behaviors and maintaining clear pathways to emergency exits.
• Foster a welcoming environment by courteously greeting customers and fellow associates, maintaining professionalism at all times.
• Offer customer support including handling register transactions, answering inquiries, and promptly responding to customer service calls.
• Maintain store cleanliness through tasks such as sweeping, mopping, dusting, and disinfecting high-touch surfaces throughout the facility.
• Uphold merchandise presentation standards by performing daily recovery and sizing of products and promptly restocking newly received items according to company guidelines.
• Adhere to loss prevention programs and policies, ensuring merchandise integrity and safeguarding confidential information and cash handling procedures.
• Utilize assigned equipment responsibly, including registers, PDTs, janitorial supplies, ladders, and rolling racks.
• Demonstrate integrity and honesty in all interactions, supporting Ross’s brand and values.

Qualifications and Physical Requirements

• Strong communication skills to effectively interact with customers, associates, and leadership.
• Basic arithmetic skills necessary for retail calculations.
• Physical ability to lift/push/pull items over 25 pounds occasionally and over 20 pounds regularly (stockroom duties).
• Capability to stand, walk, bend, squat, kneel, climb, carry, reach, and stoop extensively during the workday.
• Experience operating store equipment such as registers, PDTs, janitorial tools, and ladders.

Company Values and Culture

We take pride in teamwork, career development, diversity, equity and inclusion, and community engagement. Our team members pursue excellence and support one another to solve challenges collaboratively. Ross celebrates the diverse backgrounds and ideas of its workforce and customers alike, striving to be a positive influence in the communities we serve.

Additional Information

Ross is an equal opportunity employer, promoting employment and advancement based on skills, qualifications, and experience without discrimination on the grounds of race, color, religion, age, disability, gender identity, sexual orientation, and other protected categories.

The base hourly pay for this role ranges from $17.00 to $17.50, with the precise rate dependent on individual experience, skills, education, certifications, and location. This pay range represents a portion of the total compensation package available.

This job description is a general summary and can be modified by management without notice to align with business needs.