E-Commerce Manager

About the Company

RK Handicrafts and Exporters, located in Jaipur, Rajasthan, produces and exports handmade leather journals, notebooks, planners, and upscale stationery under its brand Craft Junky, reaching customers and wholesalers across India and abroad.

Role Overview

This full-time, onsite role calls for an experienced E-commerce Manager with 3 to 5 years managing diverse e-commerce platforms. The candidate will be responsible for steering the online sales and presence across various Indian and global marketplaces, fostering business expansion and maximizing profits.

Responsibilities

• Oversee daily operations on platforms such as Amazon (India and other countries), Flipkart, Etsy, Shopify, Meesho, Walmart, and explore new marketplaces.
• Manage product listings, pricing strategies, stock levels, order processing, and maintain account health across channels.
• Conduct SEO and keyword research to optimize product listings, enhance visibility, and increase conversion rates.
• Create and improve product content including images and A+ content to boost attractiveness and customer engagement.
• Plan and execute sales growth initiatives including advertising campaigns using Amazon PPC and others, tracking ROAS and ACOS.
• Coordinate with production, warehouse, dispatch, and shipping partners to ensure inventory availability and timely delivery domestically and internationally.
• Expand B2B wholesale sales via platforms like Faire; manage retailer engagement and bulk orders for international markets.
• Analyze sales data, marketing efficiency, and product profitability; produce regular performance reports and recommend improvement actions.
• Collaborate with internal teams and management to align on sales targets, growth plans, and stay informed on changing marketplace policies.

Required Experience & Skills

• Minimum 3-5 years managing multiple e-commerce sites simultaneously.
• Strong proficiency with Amazon Seller Central, Etsy, Flipkart, Shopify, Meesho, and B2B platforms such as Faire.
• Experience handling international marketplaces and cross-border sales.
• Great command of SEO techniques, keyword optimization, and catalog management.
• Practical knowledge of PPC campaigns, sales analytics, and Excel or Google Sheets for reporting.
• Understanding of inventory management, order fulfillment, returns, and customer service processes.
• Strong analytical, communication, and problem-solving capabilities with the ability to work independently.

Preferred Qualifications

• Background in handicrafts, leather goods, stationery, lifestyle brands, exporters, or manufacturers.
• Experience in managing US and European marketplace operations and international shipping logistics.
• Track record of expanding both direct-to-consumer and wholesale B2B e-commerce segments.
• Familiarity with marketplace analytics and reporting software tools.

Key Performance Indicators

• Growth in monthly sales and revenues.
• Improvement of product ranking and visibility through organic search.
• Advertising campaign effectiveness and profitability metrics.
• Enhancements in conversion rates and listing quality.
• Inventory management and order fulfillment efficiency.
• Increase in wholesale transactions and international market penetration.
• Overall profitability across marketplace platforms.

Compensation and Benefits

The role offers a monthly salary between INR 25,000 to 35,000. Employees will benefit from working with a growing export and manufacturing firm with opportunities in both domestic and international e-commerce spaces, broader responsibilities across channels, and performance-related incentives per company policy.

Application Process

Candidates should submit their resume highlighting previous e-commerce management experience and specifically mention managed platforms, average monthly sales revenue, international marketplace exposure, proficiency with Amazon PPC and SEO, and demonstrated sales growth achievements.