E-Commerce Manager

Role Overview

The E-Commerce Manager plays a crucial role in overseeing the organization’s online commercial activities. This position involves managing relationships with major e-commerce platforms such as Amazon, Flipkart, and Myntra, ensuring smooth order processing, and maintaining technological infrastructure that supports e-commerce operations.

Key Responsibilities

• Manage and coordinate sales activities on leading e-commerce platforms.
• Execute and oversee customer order fulfillment processes to ensure timely delivery and customer satisfaction.
• Analyze market trends and consumer behavior data to derive actionable business insights that support growth and strategic decisions.
• Maintain and enhance the technological systems and infrastructure required for efficient e-commerce operations.
• Facilitate seamless end-to-end integration across the e-commerce channels to optimize performance and user experience.
• Build and nurture strong partnerships with online marketplaces and other relevant stakeholders.