E-commerce Manager

Role Overview

This is a remote E-commerce Manager opportunity for a candidate based in Canada. The role is being represented for a partner organization, which will handle applications and all subsequent hiring steps.

You will lead the execution and ongoing improvement of a growing e-commerce environment across both B2B and direct-to-consumer channels. The position focuses on turning commercial strategy into practical delivery, keeping digital operations running smoothly, and coordinating work across merchandising, campaigns, vendors, and internal teams. It is a hands-on role for someone who is highly organized, commercially aware, and comfortable taking ownership in a fast-moving business.

The opportunity blends the reliability of managing established online channels with the energy of supporting new product launches and expansion initiatives. It offers broad visibility, meaningful responsibility, and a strong chance to influence growth through process excellence.

Key Responsibilities

• Own and maintain e-commerce project plans so that initiatives across multiple online channels stay aligned with business priorities and deadlines.
• Convert strategic goals into specific deliverables, timelines, and accountability structures, while tracking progress and clearing operational blockers.
• Work daily with vendors, agencies, developers, and other digital partners to manage briefs, schedules, quality control, and final outputs.
• Supervise website merchandising, product rollouts, promotional activity, and content readiness to support a smooth customer journey.
• Act as a central connector between E-commerce, Marketing, Sales, Operations, Finance, IT, and other stakeholders to keep execution coordinated.
• Help improve workflows by identifying automation opportunities, using AI-enabled tools, and driving process enhancement initiatives.
• Maintain operational dashboards, follow key metrics, and prepare structured reporting for leadership.
• Support business continuity as priorities shift, platforms evolve, and growth projects move forward.

Requirements

• At least 3 to 6 years of experience in e-commerce, digital operations, project management, or a similar area.
• Strong hands-on knowledge of Shopify; experience with B2B e-commerce, direct-to-consumer operations, or multi-site setups is considered an advantage.
• Prior experience managing relationships with vendors, agencies, developers, or technology partners.
• Solid understanding of e-commerce operations, digital merchandising, campaign execution, and online shopping experiences.
• Comfort working with analytics platforms, reporting dashboards, and performance data to guide decisions.
• Strong planning and project coordination skills with the ability to juggle several priorities at once.
• Excellent communication and stakeholder management abilities, along with a proactive approach to solving problems.
• A commercial mindset and an understanding of how e-commerce work supports revenue and business results.
• Experience using AI-powered tools to improve productivity, documentation, reporting, workflow efficiency, or operational processes.
• Full professional fluency in English is required; French is a strong plus.
• Self-driven, flexible, and comfortable in entrepreneurial settings where processes are still evolving.

Benefits

• Competitive base pay of CAD 90,000 to CAD 100,000.
• Performance-linked bonus potential.
• Fully remote work within Canada.
• Exposure to both established e-commerce operations and new product launches.
• High autonomy, ownership, and organizational visibility.
• Direct interaction with leadership and cross-functional teams.
• A dynamic, entrepreneurial environment with minimal politics.
• Access to modern e-commerce tools, digital marketing initiatives, and AI-supported workflow improvements.
• Strong opportunities for learning, development, and career progression.
• Occasional travel to the head office for collaboration and strategic planning.

Additional Information

The hiring company will be the one to review applications, conduct interviews, and manage next steps. A data privacy notice applies to submitted applications, including processing of personal data for candidate evaluation and sharing relevant information with the employer. Artificial intelligence tools may support parts of the recruitment workflow, but final decisions are made by humans. Applicants can request more information about data handling if needed.

Compensation

The role offers a base salary in the range of CAD 90,000 to CAD 100,000 per year, plus performance-based bonuses.