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E-Commerce Executive

Shine HR Solutions

Delhi-NCR, India · Full Time

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Experience
Any
Salary
INR 20,000 – INR 25,000 / month
Openings
1
Posted
1 week ago
Work mode
In office
Resume
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Job description

Job Overview

We are looking for a dedicated E-Commerce Executive to efficiently manage and update product listings on various online marketplaces including Amazon, Flipkart, Meesho, Myntra, as well as the company website.

Responsibilities

  • Upload and update product images, detailed descriptions, pricing, specifications, and relevant keywords to improve visibility.
  • Oversee and process online orders, returns, cancellations, and refunds promptly to maintain customer satisfaction.
  • Maintain precise inventory levels and monitor stock availability across all sales platforms.
  • Keep a close watch on product pricing strategies, discounts, promotional offers, and campaigns to maximize sales.
  • Track and analyze daily sales data, revenue, orders, returns, and various performance indicators.
  • Coordinate workflows among warehouse, logistics, accounts, and customer support departments to ensure smooth operations.
  • Manage marketplace account health, address customer inquiries, and resolve seller performance challenges.
  • Optimize product listings continuously for improved marketplace rankings and conversion rates.
  • Generate comprehensive sales reports on daily, weekly, and monthly bases.
  • Collaborate with marketplace support teams to resolve any operational issues swiftly.
  • Ensure adherence to marketplace regulations and service-level agreements across all platforms.

Additional Information

This position offers a monthly salary ranging between 20,000 and 25,000 INR.

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