E-Commerce Executive

Overview

We seek a proactive and results-driven E-Commerce Executive to independently oversee our online retail operations across multiple platforms, enhance product presence, and boost sales figures. The ideal candidate should be well-versed with various e-commerce ecosystems, proficient in order and inventory management, and focused on driving revenue growth through strategic initiatives.

Key Duties

• Supervise daily operations on platforms including Amazon, Flipkart, Meesho, Shopify, and additional online marketplaces.
• Create, upload, and refine product listings by optimizing titles, descriptions, images, pricing, and keywords to attract customers.
• Handle all aspects of order fulfillment, inventory updates, processing returns, refunds, and cancellations efficiently.
• Track product performance metrics, sales data, conversion rates, and gather customer feedback for continuous improvement.
• Design and execute plans to enhance online sales and boost product discoverability.
• Administer marketplace promotions such as discounts, deals, and advertising campaigns to maximize engagement.
• Keep tabs on competitor pricing, market trends, and seek new business opportunities.
• Collaborate effectively with warehouse, packaging, logistics, and customer support teams to ensure seamless operations.
• Maintain the health of marketplace accounts and promptly resolve listing or operational issues.
• Prepare regular performance reports to analyze sales trends on a daily, weekly, and monthly basis.
• Identify underperforming products and implement strategies to drive their sales.
• Work consistently towards meeting monthly revenue targets and enhancing overall profitability.

Candidate Profile

• Proven experience managing e-commerce channels and marketplaces with hands-on involvement.
• Strong expertise in product cataloging, inventory control, and order processing workflows.
• Familiarity with online sales tactics, search engine optimization principles, and marketplace advertising techniques.
• Good analytical abilities with proficiency in MS Excel or Google Sheets for data handling.
• Capability to independently manage operations across several platforms.
• Excellent communication, coordination, and problem-resolution skills.
• Goal-oriented and motivated by achieving sales growth and profitability objectives.

Performance Metrics

• Growth in monthly online sales figures.
• Improvement in revenue and profit margins.
• Product listing quality and augmented visibility.
• Accurate inventory management and efficient order fulfillment.
• Decrease in product returns and cancellations.
• Advertising effectiveness measured by return on ad spend (ROAS).
• Consistent attainment of monthly sales goals.