E-Commerce Executive

Position Overview

Seeking an E-Commerce Executive to efficiently oversee product listings and sales operations across multiple online retail channels including Amazon, Flipkart, and Meesho in Surat, Gujarat. The role involves managing comprehensive aspects of product data, customer interactions, and logistics coordination to maximize online sales performance.

Key Responsibilities

• Manage and update product listings across various e-commerce sites, ensuring accurate and attractive presentation.
• Revise product information such as pricing, descriptions, images, and stock levels to keep data current.
• Manage order processing workflows, handle returns, and address customer inquiries promptly.
• Liaise closely with warehouse and logistics personnel to guarantee on-time dispatch and delivery.
• Track and evaluate online sales metrics and create consistent performance reports.
• Implement and oversee online promotional activities including discount campaigns to boost sales.
• Assess customer feedback and analyze market trends to enhance product visibility and customer satisfaction.
• Ensure compliance with each platform's policies and adhere to brand guidelines for all listings.