E-Commerce Executive

Overview

We seek an enthusiastic and results-driven E-Commerce and Digital Marketing Executive to oversee and expand our existing marketplace presence on Amazon and Flipkart while managing our digital marketing and social media platforms.

Key Duties

• Oversee comprehensive management of Amazon and Flipkart seller accounts.
• Create, update, and optimize product listings, including titles, descriptions, key points, keywords, and images.
• Manage catalogs, pricing strategy, inventory levels, and ensure stock availability.
• Handle order processing including cancellations, returns, refunds, and addressing customer inquiries.
• Monitor account health metrics, seller performance, customer reviews, and ratings regularly.
• Plan, run and refine advertising campaigns on Amazon and Flipkart to maximize return on investment.
• Analyze sales data, traffic metrics, conversion rates, and advertising results to measure product profitability.
• Identify and exploit opportunities to boost sales through SEO, promotions, adverts, and catalogue optimization.
• Collaborate internally to coordinate inventory control, dispatch, and order fulfillment.
• Launch new products and continually enhance existing listings to improve marketplace presence.
• Develop and maintain regular performance reports reflecting marketplace growth.
• Manage company presence across social media platforms including Instagram, Facebook, LinkedIn, YouTube, and Google Business Profile.
• Create compelling social media content such as posts, reels, product visuals, videos, and stories.
• Design and implement a monthly social media content calendar.
• Execute basic graphic design and video edits using applications like Canva, Photoshop, and CapCut.
• Develop and administer digital marketing campaigns that increase brand visibility, generate leads, and drive sales.
• Oversee optimization of Meta and Google advertising campaigns when applicable.
• Enhance website and product visibility leveraging SEO and digital marketing practices.
• Monitor digital marketing outcomes and propose enhancements for performance improvement.

Qualifications and Experience

• 1 to 3 years of professional experience managing Amazon/Flipkart accounts and digital marketing efforts.
• Proficiency with Amazon Seller Central and Flipkart Seller Hub interfaces.
• Solid understanding of marketplace SEO, advertising, product rankings, and keyword strategies.
• Familiarity with key social media platforms and digital marketing concepts.
• Basic capabilities in graphic design and video editing tools including Canva and CapCut.
• Strong analytical aptitude combined with problem-solving skills.
• Excellent written communication and interpersonal skills.
• Self-motivated with the ability to independently drive growth in online sales.
• Experience in healthcare, safety, industrial, or B2B product domains would be considered a significant advantage.

Performance Indicators

• Increase in sales volume and profitability on Amazon and Flipkart.
• Better product rankings, increased traffic, and improved conversion rates.
• Efficient utilization of advertising expenditure and enhanced Return on Ad Spend (ROAS).
• Enhanced social media engagement and audience reach.
• Successful launch of new product listings and quality improvement in catalogues.
• Decrease in listing errors, order issues, and account-related problems.
• Overall growth and development of the company's e-commerce operations.