E-Commerce Executive

Overview

We are seeking a motivated E-commerce & Marketplace Executive based in Delhi to oversee and expand our footprint on various online marketplaces and B2B platforms. This role involves product research, listing management, order handling, and basic marketing within platforms like Amazon, Flipkart, IndiaMART, TradeIndia, Blinkit, Zepto, among others.

Primary Duties

• Conduct product research to select suitable products and categories for diverse e-commerce and B2B channels.
• Create, upload, and optimize product listings by refining titles, descriptions, images, pricing, specifications, and keywords.
• Manage marketplace accounts, ensuring accuracy and timely updates of product information.
• Monitor and process received orders, coordinating internally to facilitate prompt dispatch.
• Generate applicable invoices and complete all order-related documentation prior to shipment.
• Track order progress, including cancellations, returns, replacements, and resolve platform-related concerns.
• Work closely with dispatch and warehouse teams to guarantee timely order fulfillment.
• Maintain updated inventory levels on marketplaces to prevent overselling or stock shortages.
• Analyze product performance, sales trends, pricing, competition, and customer feedback.
• Identify and implement strategies to boost product visibility and sales across platforms.
• Have foundational knowledge of marketplace advertising, promotions, sponsored listings, and other marketing tools.
• Monitor marketplace metrics and prepare regular reports on sales, orders, inventory, and overall product performance.
• Keep abreast of emerging platforms, product trends, and market opportunities within the e-commerce ecosystem.

Qualifications and Skills

• 1 to 3 years of relevant experience in e-commerce, marketplace management, or online sales.
• Familiarity with major platforms including Amazon, Flipkart, IndiaMART, TradeIndia, Blinkit, and Zepto.
• Proficiency in product listing and catalog management as well as order processing workflows.
• Basic understanding of marketplace advertising and promotional methods.
• Competent with Excel and Google Sheets.
• Strong abilities in tracking, following up, and coordinating tasks.
• Proactive mindset, well organized, and capable of independently handling daily marketplace operations.
• Effective communication skills and strong attention to detail.

Other Details

The monthly compensation offered ranges from ₹15,000 to ₹20,000, commensurate with experience and skill level.