E-Commerce Executive

Role Overview and Responsibilities

The E-Commerce Operations Executive will be responsible for managing product listings and catalogues across leading e-commerce platforms, including Amazon and Flipkart. This role demands precision in product data management and inventory oversight to ensure a seamless online shopping experience.

Product Listing and Catalogue Management

• Create and upload new products on multiple e-commerce marketplaces, ensuring compliance with standards.
• Maintain detailed product information: titles, descriptions, specifications, dimensions, colors, sizes, and brand details.
• Upload high-quality images following marketplace guidelines.
• Select accurate product categories, attributes, and keywords to optimize visibility.
• Generate and update platform-specific product codes like SKU, ASIN, and FSN.
• Ensure all product information is complete, precise, and error-free.

Content and Data Updates

• Regularly refresh product details such as titles, descriptions, images, and specifications.
• Modify information according to inputs from merchandising and product teams.
• Correct missing or inaccurate catalog data and unify details across platforms.
• Address listing errors, suppressed products, and incomplete pages promptly.

Inventory Control

• Continuously monitor stock levels across all e-commerce platforms.
• Update stock quantities meticulously to prevent overselling or stock shortages.
• Collaborate with warehouse and inventory personnel to confirm actual stock availability.
• Identify products that are low or out of stock and implement corrective measures.
• Synchronize marketplace inventory with physical warehouse stock records.

Pricing and Promotion Management

• Adjust product prices aligning with company pricing strategies.
• Manage maximum retail prices, selling prices, discounts, and promotional offers.
• Keep track of competitor pricing and marketplace price adjustments.
• Update prices in preparation for sales and promotional events.
• Guarantee accuracy of pricing information across all sales channels.

Order Processing and Coordination

• Oversee order inflow from various marketplaces.
• Coordinate with dispatch and warehouse teams to ensure timely processing of orders.
• Monitor order statuses including pending, shipped, delivered, canceled, and returned orders.
• Ensure compliance with marketplace timelines for order fulfillment.
• Identify and resolve order-related challenges by liaising with concerned departments.

Compensation

The position offers a monthly salary ranging between INR 8,000 to INR 20,000.