E-Commerce & Digital Operations Executive
Ferry Chem India Private Limited
Ahmedabad, Gujarat, India · Full Time
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- Experience
- 2–4 yrs
- Salary
- INR 22,000 – INR 30,000 / month
- Openings
- 1
- Posted
- 1 day ago
- Work mode
- In office
- Education
- Graduate
- Resume
- Required to apply
Where you'll work
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Job description
Company Overview
Ferry Chem Group specializes in manufacturing, trading, and distributing industrial chemicals to clients domestically and globally.
Role Summary
We seek a proactive, technologically adept E-Commerce & Digital Operations Executive to autonomously manage Amazon store operations, digital marketing initiatives, professional email communications, online registrations, and various digital administrative tasks.
Key Responsibilities
- Oversee Amazon Seller Central accounts independently, including product listing optimization, pricing, inventory, and fulfillment (FBA & FBM).
- Monitor account status, address customer inquiries, manage returns, and ensure seller performance meets standards.
- Coordinate shipping, logistics, marketplace documentation, and assist with advertising and promotional efforts.
- Manage digital marketing through company websites, SEO, online lead generation, Google and Amazon ads, plus social media content creation and campaign coordination.
- Handle professional email correspondence with customers, suppliers, and partners, ensuring timely follow-ups and record keeping.
- Complete vendor/supplier registrations, government and corporate online applications, document uploads, and track renewal statuses.
- Leverage AI tools like ChatGPT, Gemini, or Microsoft Copilot for research, drafting, content creation, automation, and data presentations while verifying AI output accuracy.
- Carry out research for suppliers, customers, and market opportunities; prepare business reports and presentations; and coordinate with teams and external agencies to resolve operational challenges.
Required Qualifications and Skills
- Graduate degree in B.Com, BBA, BCA, MBA, Marketing, IT, or related field.
- At least 2 years of relevant experience preferred, especially with Amazon Seller Central and e-commerce operations.
- Strong digital marketing knowledge and familiarity with SEO tactics.
- Proficient written/verbal English communication and professional email drafting skills.
- Skilled in MS Excel, Word, PowerPoint, Google Workspace, and online registration portals.
- Hands-on experience using AI tools in daily professional settings.
- Excellent internet research and problem-solving capabilities.
- Ability to work independently with minimal supervision while managing multiple tasks.
Ideal Candidate Traits
- Self-driven and capable of independently researching and completing assigned tasks.
- Comfortable adapting to new digital technologies and platforms.
- Effective AI tool user enhancing operational efficiency.
- Fast learner with strong organizational abilities.
- Proactive problem solver who takes responsibility from start to finish.
- Skilled multitasker managing Amazon accounts, marketing, communications, and registrations concurrently.
Additional Experience Benefits
- Familiarity with Amazon Seller Central for Indian and US markets.
- Experience with Amazon FBA/FBM operations and product listing optimization.
- Exposure to corporate vendor portals and complex online documentation procedures.
- Background in industrial trading or import-export sectors.
Compensation
Salary ranges from 22,000 to 30,000 INR per month, depending on qualifications and interview outcomes.
Minimum education
Bachelor's Degree