Duty Manager

About the Role

Dalata Hotel Group is seeking a dynamic and experienced Duty Manager to lead and inspire teams while driving exceptional hotel operations. This role offers the chance to significantly influence the culture, performance, and strategy of the hotel, ensuring outstanding guest experiences and financial success.

Key Duties and Responsibilities

• Oversee daily hotel operations, coordinating multiple stakeholders to maintain smooth functioning.
• Welcome guests and motivate staff to deliver superior hospitality services.
• Utilize broad operational knowledge to support various departments as required.
• Support recruitment efforts by assisting in interviews and selecting candidates.
• Coach and onboard new employees to build confidence and ensure operational readiness.
• Exhibit strong problem-solving abilities and tactfully manage conflicts or guest complaints.

Candidate Requirements

• Minimum 3 to 4 years’ experience in a Duty Manager role or similar operational leadership position within large hotel environments.
• Commitment to maintaining high standards, particularly in Food & Beverage services.
• Motivated to grow and advance professionally within the hotel industry.
• Proven leadership skills with the ability to inspire and develop team members.
• Excellent communication skills capable of contributing to overall hotel strategies.
• Skilled at building relationships and influencing stakeholders across all levels.

Employee Benefits

• Complimentary meals while on duty.
• Half-price discounts on food and beverages at all properties.
• Special room rates of €60/£60 at Dalata-owned hotels.
• 30% discount on Friends & Family room rates.
• Additional annual leave day earned for each year of service, up to 5 days.
• Access to Employee Assistance Program.
• Participation in Cycle to Work and other transport schemes.
• Availability of pension schemes (details provided locally by HR).
• Opportunities for professional growth via the Dalata Academy.
• Engagement through staff recognition, team-building, and charity events.

About Dalata Hotel Group

Dalata Hotel Group prides itself on embedding warm hospitality in every venue under its management. With properties across Ireland, the UK, Germany, and the Netherlands, and expansion plans into key UK cities and continental Europe, the group prioritizes career development for its employees, offering tailored internal programs to support advancement.

Equal Opportunity and Accessibility

Dalata Hotel Group is committed to embracing diversity and inclusion, inviting applicants from all backgrounds and abilities. Applicants requiring accommodations during the hiring process are encouraged to communicate their needs.