Duty Engineer

About the Role and Location

This position is based at Anantara Mina Al Arab Ras Al Khaimah Resort, a luxury hotel brand with global presence rooted in Thai culture, emphasizing authentic hospitality and memorable experiences. Situated in Ras Al Khaimah, UAE, a serene emirate with beach, desert, and mountain attractions, the resort offers guests unparalleled luxury in an eco-friendly setting along the Arabian Gulf.

Key Responsibilities

• Plan and oversee all preventive maintenance activities, new development projects, expansions, and refurbishments.
• Ensure compliance with all legal and statutory fire, health, safety regulations, and provide necessary safety equipment to enable efficient and safe operations.
• Continuously supervise energy consumption, implementing strategies to reduce energy costs.
• Lead the engineering department in the absence of the Chief Engineer.
• Prioritize and manage maintenance requests effectively with skilled and guest-oriented technical staff.
• Offer advice to colleagues regarding health and safety policies and procedures.
• Undertake related assignments and special projects as required.

Qualifications and Experience

• Diploma or Bachelor's degree in Mechanical, Electrical, Civil, or Building Services Engineering.
• Previous work experience within luxury hotels or resorts is required.
• Certifications related to HVAC, electrical systems, plumbing, or building maintenance are advantageous.
• Comprehensive understanding of HVAC, electrical, plumbing, water supply, drainage, and mechanical building systems.
• Familiarity with chillers, boilers, pumps, generators, air handling units (AHUs), fan coil units (FCUs), building management systems (BMS), elevators, and fire and life-safety equipment.
• Proficient in reading technical schematics, electrical diagrams, and equipment manuals.
• Knowledge of preventive and corrective maintenance procedures.
• Experience with energy monitoring and utility management.
• Basic experience using building automation and computerized maintenance management systems (CMMS).
• Insight into luxury hotel service standards and guest expectations.
• Ability to respond promptly to maintenance issues and emergencies affecting guest rooms.
• Well-developed coordination skills working alongside housekeeping, front office, security, and food and beverage departments.
• Capable of performing maintenance with minimal guest disruption.
• Familiarity with hotel preventive maintenance schedules and documenting engineering activities in logbooks.
• Knowledge of occupational health and safety, fire safety standards, emergency protocols, and safe work practices.
• Aware of local building codes, electrical standards, environmental and fire safety regulations.
• Strong analytical and troubleshooting capabilities.
• Excellent communication skills and the ability to work collaboratively in a team environment.
• Calm demeanor when addressing breakdowns and emergency situations.
• Meticulous attention to safety and detail.
• Effective time management and capability to prioritize urgent repairs.
• Professional appearance paired with a guest-centric mindset.
• Availability to work on rotating shifts, including weekends and public holidays.

Additional Information

The successful candidate should ideally possess certification in electrical or mechanical engineering and be thoroughly familiar with all hotel operational departments' practices and priorities.