Dog Groomer

About the Role

Petstock Group is seeking passionate Dog Groomers to join our team across multiple locations in the Macarthur Region, including Campbelltown, Gregory Hills, and Mount Annan. We are dedicated to the well-being of pets and fostering growth in our team members through award-winning programs and supportive benefits. Join us and contribute to a community inspired by pets and animals, enhancing lives both professionally and personally.

Responsibilities

• Deliver comprehensive grooming services tailored to various dog breeds, including bathing, drying, nail trimming, brushing, combing, and breed-specific clipping techniques.
• Ensure a positive and memorable grooming experience for every customer and their pet.
• Manage salon operations and coordinate client bookings alongside the Store Manager.
• Support the retail floor team by offering exceptional customer service, creating meaningful interactions.
• Maintain high standards for salon cleanliness and presentation, including stock management.
• Collaborate with the Store Manager and team to meet and surpass member program goals and sales targets.
• Promote local marketing initiatives and recruitment referral programs actively.
• Uphold a strong safety culture within the team, emphasizing safety practices in all activities.

Qualifications and Experience

• Proven experience in professional dog grooming.
• Grooming qualification is preferred but not mandatory.
• Capability to implement and maintain rigorous safety protocols within the salon and store environment.
• Strong knowledge of specific breed cuts and commitment to grooming style consistency along with brand and product expertise.
• Physical fitness to handle lifting heavier animals safely when required.
• Demonstrated skill in handling live animals and understanding their needs.
• Advanced knowledge of zoonotic and skin diseases, with ability to identify symptoms effectively.
• Track record of exceeding grooming performance indicators through quality care, outstanding customer satisfaction, and teamwork.
• Excellent communication and interpersonal abilities to build rapport with both customers and colleagues.
• Keen attention to detail in all grooming and salon operations.

The Petstock Advantage

• Access free mental health, financial, and wellbeing resources through the Sonder service.
• Engage in social responsibility through the Petstock Foundation and sustainability and community partnership programs.
• Option to buy up to two weeks additional paid leave and enjoy four weeks paid parental leave.
• Benefit from discounted health and wellness services and exclusive workplace banking offers.
• Be part of a family-oriented, inclusive company culture passionate about pets, people, and the planet.

Additional Information

We are an equal opportunity employer who values diversity and inclusivity, encouraging candidates from diverse backgrounds. We prefer candidates residing within approximately 80km of our locations to strengthen community ties, although we welcome applications from all qualified candidates.