Documentation Specialist

Job Overview

We are seeking a confident and meticulous Documentation Specialist to support our client operating in the legal sector. This role involves handling significant outbound communication and managing case information within legal systems.

Key Duties

• Conduct a high number of outbound calls and send emails to law firms and legal professionals.
• Follow up diligently on case statuses and ensure all necessary documentation is obtained.
• Utilize multiple legal case management software tools effectively.
• Systematically organize and maintain all case-related records and information.
• Monitor case progress and promptly escalate any issues or hold-ups encountered.

Candidate Profile

• Strong verbal and written communication skills are essential.
• Proven ability to manage follow-ups and coordinate tasks efficiently.
• Comfort and professionalism in making outbound business calls.
• Ability to learn quickly and adapt to new software and systems with ease.
• Detail-focused and capable of working independently with minimal supervision.