Document Controller

Overview

The Document Controller will oversee all documentation processes related to receiving, storing, labeling, retrieving, loading, and distributing raw materials and finished goods, ensuring compliance with HSEQ (Health, Safety, Environment, and Quality) standards and meeting service expectations. This position is located in Dammam and reports directly to the Warehouse Manager.

Key Responsibilities

• Manage and verify delivery documents from transport companies by efficiently recording signed delivery notes and tracking all incoming shipments. Ensure all invoices from transport companies are received, scanned, and securely stored both in the system and for respective sales representatives.
• Ensure proper documentation, approvals, and forms are in place before processing any return materials. Issue return and credit notes in the system once items are back in the warehouse and forward credit notes to sales teams.
• Confirm that all returned materials are due to defects, transportation damages, or loading mistakes, and ensure these items are returned to the warehouse and accurately replaced in stock.
• Prepare and send daily reports monitoring leased vehicle (Dyna) usage percentages, and compile shortage and blocked order lists to be shared with the direct manager.
• Review transport company invoices for accuracy against delivery records and waybills before submission.
• Assist warehouse managers and teams with pallet tracking and daily operations, including administrative coordination for purchase inquiries.

Qualifications & Experience

• High School diploma or a relevant diploma degree.
• Between 1 to 3 years of experience in a warehouse or dispatch role.
• Fluent in both Arabic and English, with excellent verbal and written communication skills.

Personal Attributes

• Proactive self-starter who takes initiative and accepts accountability for outcomes.
• Understands organizational dynamics and effectively navigates informal channels to accomplish tasks.
• Employs a systematic and organized approach, prioritizing tasks and managing resources efficiently.
• Able to quickly comprehend and analyze complex issues, delivering sound and rational decisions.
• Possesses expert knowledge in their field and actively engages in continuous professional development.
• Collaborative team player who shares knowledge, supports colleagues, and contributes to collective goals.

Benefits & Opportunities

• Competitive salary and benefits package.
• Ongoing learning and development opportunities through on-the-job training and the Jotun Academy.
• Opportunities for career advancement across different functions and geographic locations.
• Supportive leadership fostering employee engagement and a positive work environment.
• Inclusive company culture where individuality is respected and valued.
• Regular team-building events and social activities promoting a fun work atmosphere.

Company Profile

Jotun’s Middle East, India, and Africa (MEIA) presence started in 1962 and now includes 18 entities focused on sustainable growth. Jotun Saudia Co. Ltd., operating since 1984 with two production plants, five warehouses, and over 450 employees, strives to fortify Jotun’s Saudi Arabian market position through innovation, efficiency, and profitability.

Jotun values diversity, employing over 10,200 people globally from 90 nationalities. The company's culture strongly supports equality, inclusion, and zero tolerance for discrimination of any form.

If you require any accommodations during the hiring process, let the company know how they can assist.

Additional Information

Location: Dammam, Saudi Arabia.
Contract type: Regular full-time.
Application closing date: 07.11.2026.