Dispatcher

Overview

Bumper to Bumper Canada is seeking a highly motivated and customer-oriented Dispatcher to join their growing team in Edmonton, Alberta. This role offers an opportunity to work in the automotive aftermarket parts industry with a dynamic and supportive environment.

Daily Responsibilities

• Organize driver schedules to meet delivery deadlines and time constraints.
• Optimize delivery routes and assign drivers based on location and delivery priorities.
• Collaborate with the store manager and internal sales team to plan and adjust delivery routes that satisfy customer needs.
• Manage allocation of vehicles, keys, fuel cards, phones, and delivery paperwork for drivers.
• Ensure drivers log delivery times accurately using dispatch software or manual tracking sheets.
• Pick and pack ordered parts from store inventory to prepare shipments.
• Lead monthly truck inspections and coordinate vehicle maintenance scheduling.
• Report vehicle accidents, monitor daily vehicle condition to ensure maintenance, and verify safety compliance of all vehicles.

Qualifications and Skills

• High school diploma or equivalent.
• Between 1 and 3 years of relevant work experience in a similar dispatch or logistics role.
• Valid driver's license with a strong driving record.
• Outstanding customer service abilities.
• Capability to lift equipment up to 50 pounds.

Employee Benefits and Perks

• Competitive salary reflecting your skills and experience.
• Comprehensive benefits plan including accessible employee assistance programs.
• Employer contributions to retirement plans after six months of employment.
• Full insurance coverage starting on the first day of work.
• Employee discounts on automotive products.
• Career advancement opportunities within a dynamic workplace.
• Annual incentive bonuses.
• Recognition programs and support for community involvement.
• Hybrid working schedule with 3 days remote and 2 days onsite collaboration.

Additional Information

The position is based at 8548 Roper Rd NW, Edmonton, AB, T6E 6V4. Bumper to Bumper is a leading brand of Uni-Sélect with a network of over 190 stores and 110 service centers across Canada, offering a wide inventory from over 350 suppliers including national brands and private labels. They emphasize training on cutting-edge technologies, including a program dedicated to electric vehicles. The company supports the "right to repair" initiative focused on keeping vehicles operational for longer periods.