Dispatch Executive

About the Role

Amartex Industries Ltd. is seeking a Dispatch Executive to oversee the daily dispatch operations within the Logistics & Dispatch department based in Panchkula, Haryana. This full-time position involves managing shipments, ensuring accurate documentation, and facilitating coordination between various internal teams and transport partners to ensure timely and precise dispatch of goods.

Key Responsibilities

• Manage daily dispatch tasks according to approved orders and schedules.
• Prepare and validate dispatch documentation including invoices, delivery challans, and e-way bills.
• Collaborate closely with warehouse personnel to manage picking, packing, loading, and dispatch procedures.
• Coordinate with transporters and drivers to ensure timely vehicle availability and on-time deliveries.
• Verify the correct quantity, SKU, and destinations before dispatching goods.
• Maintain detailed dispatch registers, shipment records, and monitor delivery status.
• Track shipments and proactively follow up to guarantee timely delivery.
• Address and resolve issues related to shortages, damages, incorrect shipments, or delays.
• Work in close liaison with Sales, Warehouse, Accounts, and Logistics teams to ensure seamless operations.
• Ensure proper loading and secure handling of merchandise to prevent damage.
• Generate daily and weekly dispatch reports along with Management Information System (MIS) data.
• Adhere to company Standard Operating Procedures (SOPs) and dispatch guidelines.

Required Skills and Qualifications

• Sound understanding of dispatch and warehouse operational processes.
• Proficient in MS Excel and basic computer applications.
• Strong documentation and record-keeping capabilities.
• Excellent coordination, follow-up, communication, and problem-solving skills.
• Ability to work efficiently under pressure to meet strict dispatch deadlines.
• Experience with ERP or Warehouse Management System (WMS) software is advantageous.
• Graduate qualification preferred.
• Minimum of three years of experience in dispatch, logistics, warehouse, or supply chain operations.
• Background in Retail, Textile, Apparel, FMCG, or Distribution sectors is desirable.

Performance Expectations

• Ensure dispatch activities are executed timely and accurately.
• Maintain high accuracy in dispatch documentation.
• Effectively track orders and shipments to improve fulfillment.
• Minimize dispatch errors, damages, and delays.
• Coordinate promptly with transporters to optimize delivery schedules.
• Compile accurate and comprehensive dispatch MIS and records.