Director - Software Engineering

About the Role

Join a progressive, growing mental health organization dedicated to people-centered care and continuous improvement. As the Director of Software Engineering, you will lead software teams with a focus on delivering robust, secure, and innovative technology solutions aligned with Homewood Health's strategic goals.

Key Responsibilities

• Lead the planning, execution, and delivery of software initiatives across engineering teams.
• Develop and enforce engineering standards, governance, and processes to ensure high quality and consistent delivery.
• Oversee software quality assurance, platform reliability, production support, and manage incident response and operational metrics.
• Track and analyze delivery and technology performance metrics to identify risks and optimize outcomes.
• Serve as the senior escalation point for technical and operational issues.
• Mentor and grow engineering leaders and team members fostering a high-performance culture.
• Promote inclusiveness and collaboration consistent with organizational values.
• Identify skills and capability gaps and implement training and development strategies.
• Support organizational change efforts and contribute to the growth and maturity of the Digital Solutions division.
• Partner with Product, PMO, Clinical Operations, and other leaders for strategy alignment and prioritization.
• Communicate technical strategies and risks clearly to varied audiences.
• Ensure compliance with privacy, security, and regulatory obligations in a regulated environment.
• Manage relationships with vendors and third-party technology providers, overseeing service quality and risk.
• Represent Digital Solutions in executive reports, due diligence, and RFP/RFI processes.
• Collaborate with the EVP & CTO and Architecture teams to define engineering strategy and best practices.
• Evaluate technology investments and determine build-versus-buy decisions.
• Promote engineering practices that emphasize scalability, security, maintainability, and alignment with long-term business goals.
• Contribute to enterprise technology roadmaps and strategic initiatives.

Qualifications and Experience

• Bachelor’s degree in Computer Science, Software Engineering, IT, Engineering, or related field; Master’s degree is a plus.
• At least eight years of progressive experience in software engineering or technology delivery roles.
• Minimum four years of leadership experience managing software engineers, engineering managers, or technical teams.
• Proven track record with enterprise-scale software platforms and partnership with project or program management.
• Experience in healthcare, insurance, financial services, or other regulated sectors is preferred.
• Experience managing organizational growth, change, or scaling efforts is beneficial.

Why Join Us

Homewood Health is Canada's largest provider of medically focused mental health and addiction treatments, committed to service excellence, integrity, collaboration, and innovation. We prioritize diversity, equity, and inclusion and encourage candidates from all diverse backgrounds to apply. Joining us offers an opportunity to influence lives positively while working in a supportive and passionate team environment.