Director of Talent Development

About Us and Our Vision

At Rosewood Red Sea, we are committed to shaping a future where people and place mutually enrich each other. Rooted in every destination we operate, we strive to set new standards for meaningful impact. As a pioneering and united group, we create exceptional moments while honoring the essence of every place. Together, we answer The Calling to Make the Place.

Team Overview

Within the Talent & Culture team at Rosewood Red Sea, this role reports directly to the Cluster Director of Talent & Culture and plays a pivotal leadership part in cultivating the resort’s culture around learning, development, and performance. Collaboration with operational leaders, department heads, and corporate partners is fundamental to ensure associates have the skills and resources to provide outstanding luxury hospitality aligned with Rosewood’s values and service benchmarks.

Your Role and Key Accountabilities

• Formulate and execute a thorough talent development strategy that aligns with the Rosewood brand standards and operational goals.
• Oversee the rollout and sustainability of Forbes Five-Star service training throughout all resort departments, guaranteeing consistent and measurable adherence.
• Design, implement, and manage training initiatives covering new employee onboarding, brand immersion, leadership growth, compliance, and technical skill enhancement.
• Collaborate with operational leadership to embed exceptional service behaviors into daily routines, service rituals, and expected performance standards.
• Advocate for robust performance management, coaching, and individual development planning to boost personal growth and overall organizational success.
• Assess and monitor the impact of learning programs using key performance indicators, service quality evaluations, guest feedback, and engagement data.
• Lead succession planning and talent assessment efforts, fostering a culture embracing continuous improvement, accountability, and excellence.
• Direct and develop the Talent Development team while managing learning resources, budgets, systems, and training facilities.

Qualifications and Experience

• Extensive background in talent development, learning and development, or leadership roles within luxury hospitality environments.
• Demonstrated success in launching and maintaining Forbes Five-Star service standards and luxury service excellence programs.
• Proven leadership in managing learning functions and influencing senior leaders within complex hospitality operations.
• Expertise in leadership coaching, performance management, facilitation, and partnership with stakeholders.
• Experienced in creating and executing broad learning initiatives, competency frameworks, and talent development plans.
• Ability to analyze training needs, evaluate program outcomes, and transform insights into actionable strategies.
• Strong communication, presentation, and relationship-building skills with a talent for inspiring and engaging diverse audiences.
• Academic qualifications including a degree in Human Resources, Hospitality, Business Administration, Education, or a similar field; additional professional training or coaching certifications are a plus.

Employee Benefits

Employees enjoy a comprehensive benefits package designed to foster wellbeing, career advancement, and work-life balance. This includes medical insurance, complimentary accommodation nights, professional learning opportunities, and access to global career paths with Rosewood Hotel Group. Employment benefits and leave entitlements comply with Saudi Arabian labor regulations and company policies.

Our Commitment to Inclusion

Rosewood Hotel Group values your uniqueness and encourages authenticity. We aim to create a workplace that honors the history, culture, and environment of each location through lasting employee relationships. Our Diversity, Equity, and Inclusion strategy ensures these values are deeply integrated into our workplace culture.