Director of Client Development

About Aires

Aires stands as a renowned leader in relocation management, offering top-tier services for over four decades. Our in-house developed award-winning technology platform supports the evolution of Global Mobility solutions. We pride ourselves on an outstanding client retention rate exceeding 98% and consistently high customer satisfaction ratings. Our workforce enjoys a hybrid or remote work setting, dependent on the candidate's location in Singapore or Australia, with strong emphasis on career progression and longevity.

Role Overview

The Director of Client Development plays a key role in enhancing company cash flow and profit by nurturing existing client relationships and spearheading new business acquisition within an assigned territory.

Key Responsibilities

• Define and meet annual sales targets and gross profit objectives.
• Establish and deepen engagements with key customers to boost profitability.
• Expand business networks through direct meetings, involvement in professional groups, cold calling, conventions, and ongoing sales efforts.
• Lead final proposal presentations and aid in the Request for Proposal (RFP) processes.
• Commit to traveling at least 12 times annually to support business development efforts.

Essential Qualifications

• Completion of high school diploma or GED required; associate or bachelor’s degree preferred.
• At least two years of sales experience within the relocation industry.
• Competence in strategic territory management and tactical business planning.
• Demonstrated success in sales and account management roles.
• Strong capability to manage accounts including planning, administration, and scheduling.
• Excellent presentation skills, with a proven ability to communicate effectively with management, teams, and clients.
• Certification in CRP is favored but not mandatory.

Additional Desired Attributes

• Outstanding customer service and organizational skills.
• Proficient in MS Office and quick learner of proprietary software systems.
• Ability to juggle multiple priorities simultaneously.
• Adherence to company policies and procedures.
• A proactive, positive approach with a sincere desire to assist others.
• A team-oriented mentality emphasizing care, urgency, and collaboration.
• Alignment with core company values including Client Focus, achieving Results, Responsibility & Accountability, Collaborative Spirit, and Innovation.

Equal Opportunity and Accommodations

Aires is committed to equal employment opportunities and does not discriminate on the basis of race, religion, gender, disability, veteran status, or other protected categories. We also offer reasonable accommodations to qualified candidates for job-related duties and application processes. For accommodation requests, please contact human resources.